COVID-19 presents governments with a challenge. How do you continuously communicate accurate answers when information is readily changing? How do you connect constituents with services they need?
Using Watson Assistant, a variety of cities, government agencies and municipalities were able to address the flood of inquiries from constituents with fast, accurate and automated responses, giving people the right information, right away. Join us July 16th at 9 AM EST, as we talk through one of those client stories with the City of Markham to understand how they transformed citizen interactions with government and drove better outcomes through personalized, human-centric digital services. Also hear from IBM experts to understand the practical steps for you to get started.