Description:  The workflow opens a SSH session to a server running existing Ansible scripts.  The ansible script on the server is executed by the workflow using a shell command.  The workflow captures and parses the result of the Ansible script.  In this scenario, the Ansible playbook has a task to query the status of Ethernet interface eth1 on a VYOS router.  If the status of the interface is down, a Service Now ticket is opened and the output of the Ansible playbook is inserted in the details field of the SNOW ticket.

List of requirements:

RNA Version: 2024.1.497 or later

Ansible Server: Linux server running Ansible. 

ServiceNow:  Developer Version

Environment Required:

·        RNA:  needed to get the list of network devices

·        SSH server:  RNA needs to be able to SSH to the server.

o   Linux server UserID/Password for authentication

·        ServiceNow: Developer instance that will be used to open service incidents

Inputs:

• SSH server IP address
• Service Now instance login information

Setup:

• Workflow: Opens an SSH session to the Linux server.
• Workflow: Executes the Ansible playbook using a Shell command. 
• Workflow: Parse the output and look for the status of the ethernet interface.
• Workflow:  If the interface is down, log in to Service Now and open a new incident.

Instructions:

To Run the Workflow: 

·        Execute the workflow.

Expected results:

A message indicating the status of the interface is shown.

High-Level Workflow Overview