Faced with a 100% increase in eCommerce, popular jewelry retailer Pandora defied the odds to find success despite the pandemic. Hear firsthand how they orchestrated the remote rollout of new omnichannel order fulfilment and real-time inventory management services across nine countries last year. You’ll learn why Pandora accelerated its technology strategy, what vision guides the new team focused on customer experience, and how Pandora drives innovation with its IBM design partnership.