A significant portion of the population is now working from home. That trend will likely continue, as 83% of companies surveyed expect hybrid workplaces to become the norm. When power outages occur due to extreme hot or cold weather as recently experienced in the U.S., shortages of water, food and heat are inevitable. Even worse, these events are to blame for lost lives and billions of dollars in costs. And now, with more remote staff and few with home generators, an outage can hamper business productivity as never before. In these extreme situations it is imperative that IT infrastructure supporting the exchange of capacity and usage information remain highly available without disruption.
There are many reasons why energy and utility companies may experience downtime. In our work with energy and utility clients worldwide, we see five areas IT leaders and B2B managers are focusing on to build resilience and help mitigate risk of service disruptions.
If you have a legacy or homegrown system or multiple, point solutions that aren’t integrated to enable full interoperability, it’s time to modernize your B2B infrastructure. As employees retire, many B2B managers and IT leaders are having trouble replacing the traditional skill sets and tribal knowledge required to operate these complex systems. Digital B2B networks can simplify and automate connectivity with trading partners and provide additional visibility to help you understand capacity, determine if you can meet demand requests, and better allocate supply. Take a fresh look at today’s modern, flexible solutions and how they can be customized to meet your needs and evolve with you. A comprehensive solution that includes all the capabilities to support your environment is simpler to use and lowers the total cost of ownership.