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2020 has been an extraordinary time to be a retailer. The rate of acceleration for innovation to match fast-changing consumer behaviors has been remarkable. While it can be daunting to try new things, retailers who adjusted to implement new customer offerings and new order management and fulfillment solutions in the face of unique challenges month after month, have come out ahead.
To recognize the incredible work achieved in 2020, the IBM Sterling team is excited to present our virtual awards for “2020 Innovation in Order Management”:Community Leader Award – JOANNFaster Time to Delivery Award – KrogerInventory Management Award – IKEACurbside Pickup Award – Best BuyWinning with AI Award – ADIDASReal-Time Inventory Insights Award – Party CityOmnichannel Fulfillment Award – UltaSupply Chain Sustainability Award – Eileen Fisher