Order Management & Fulfillment

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Learn about OMS v10 : Put Modern Order Management at the Heart of the Customer Experience

As a retailer you know how imperative an exceptional customer experience is and that fulfillment operations are a key competitive differentiator. If you are an existing version 9.x IBM Order Management Software client, view this webinar to learn about all the new and exciting capabilities v10 will offer to enable you to deliver the perfect order, profitably. View today.

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Latest Articles

Growing Order Data – Is this really an issue?

By: Tushar Agrawal 27 days ago

The IBM Order Management (OM) database grows as sales increase and as new business units and channels are on-boarded to utilize a common business process. Usually, an upsurge in transactional data volume is observed over time and this growing data becomes ...
Timing is everything when it comes to customer expectations

By: Katie Devlin one month ago

As quickly as the world is changing, there are still fundamental human connections and relationships that are more valuable than a “double tap” on an Instagram post. Whether it’s celebrating a milestone birthday, gathering around the family table, or ...
5 Ways AI is Helping Improve Omnichannel Fulfillment

By: Chelsea White one month ago

Today’s retailers have to find profitable strategies to deliver on their customers’ expectations, amid significant fulfillment challenges and complexities. Customers don’t understand the massive omnichannel fulfillment operation that is set into motion ...
Does my fulfillment operation really need AI?

By: Jeff Geoffroy one month ago

The answer to this question? It depends! How many stores and distribution centers (DCs) do you have? If you only have a handful, then you may not get a large return on your AI investment. However, if you have more than 20 stores and DCs, AI can provide ...
Build Your Expertise with New IBM Order Management User Courses

By: DENISE Gary one month ago

Beginning in August, the IBM Skills Gateway will host several new IBM Order Management user courses. These courses are offered at no cost initially, self-paced and build on each other. People who should take these courses include new users, those ...

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Julie Barrentine

RE: Chicago OMS User Group presentations

By: Jagadish Gandhi , one month ago

Thank Jeff, I would like to get the presentations. ------------------------------ Jagadish Gandhi ------------------------------
Chicago OMS User Group presentations

By: Jeff Geoffroy , 2 months ago

Hello everyone, We hope you enjoyed the Chicago OMS Users Group. If you attended the session on May 15-16, 2019 and would like to get access to the presentations, please request access in this thread and we will provide you access within 24 hours. ...
RE: NYC OMS User Group presentations

By: Jeff Geoffroy , 2 months ago

Hello everyone, Everyone that has asked for access to the presentation should have it now - sorry for the delay getting the folders and access rights finalized. If anyone else that attended the session in NYC would like access to the presentations, please ...