Revolutionizing IT Support with AI and Automation

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When:  Feb 19, 2025 from 11:00 AM to 12:00 PM (ET)

Summary

Hear from IBM Fellow and TLS CTO, Bala Rajaraman and Kelly Ryan, VP of Delivery, on IBM's Technology Lifecycle Services journey to transform IT support with AI and automation. The transformation of the enterprise IT estate demands that IT operations use enhanced capabilities to improve customer experience, availability and security

In this insightful webinar, you will discover::

  • The pivotal role of AI-driven proactive support in maintaining optimal infrastructure performance.
  • An in-depth exploration of IBM TLS AI transformation journey and its impact on enhancing IT support operations.
  • How integrating AI into your business framework elevates customer support services and delivers exceptional value.

Key speakers



Bala Rajaraman, IBM Fellow & Technology Lifecycle Services, CTO



Kelly Ryan, Vice President, Technology Lifecycle Services, Multivendor Delivery