Global Storage

Hi, 
    I have a IBM Storezwiez V5000E storage . I am using it with two esxi servers. All our servers has been here. Since two week, i am getting an code errro 1008,. I am getting this every 15 minutes. I have a problem. What is the solutions for this. I have four explanation in the guide. Could you please help me with this . 

scree, shot is telling that enclosure probelm and tate of the median map read from the degraded cartridge 1

Could you please help with me ? 

it is urgent . :)

Best regards, 

techni

Hello Vireshkanth,

You can and should always follow the guidance from the Directed Maintenance procedures in the error log.

Additionally, use the IBM Documentation.  The Event ID is 045036 from that screen capture, which you can find documented here; https://www.ibm.com/docs/en/flashsystem-5x00/8.7.x?topic=mc-error-codes

You need to contact IBM support.

Hi, 
    I have a IBM Storezwiez V5000E storage . I am using it with two esxi servers. All our servers has been here. Since two week, i am getting an code errro 1008,. I am getting this every 15 minutes. I have a problem. What is the solutions for this. I have four explanation in the guide. Could you please help me with this . 

scree, shot is telling that enclosure probelm and tate of the median map read from the degraded cartridge 1

Could you please help with me ? 

it is urgent . :)

Best regards, 

techni

Hello Vireshkanth,

You can and should always follow the guidance from the Directed Maintenance procedures in the error log.

Additionally, use the IBM Documentation.  The Event ID is 045036 from that screen capture, which you can find documented here; https://www.ibm.com/docs/en/flashsystem-5x00/8.7.x?topic=mc-error-codes

You need to contact IBM support.

Hi, 
    I have a IBM Storezwiez V5000E storage . I am using it with two esxi servers. All our servers has been here. Since two week, i am getting an code errro 1008,. I am getting this every 15 minutes. I have a problem. What is the solutions for this. I have four explanation in the guide. Could you please help me with this . 

scree, shot is telling that enclosure probelm and tate of the median map read from the degraded cartridge 1

Could you please help with me ? 

it is urgent . :)

Best regards, 

techni

Hi @Evelyn Perez , 

                                 Thnaks for anwsering my question . i have another question. What is the level of criticity of this problem. How much time i have to replace the enclosure ? what will happene, i will loose the server completly ? or  the disqk will  failure ? I need to know the exact impact becasue we planned to do our migration next year ?. I need to know wheter it is safe enought to keep the server in this status our i need to change the server immediateley ? 

Advance thanks. 

Hello Vireshkanth,

You can and should always follow the guidance from the Directed Maintenance procedures in the error log.

Additionally, use the IBM Documentation.  The Event ID is 045036 from that screen capture, which you can find documented here; https://www.ibm.com/docs/en/flashsystem-5x00/8.7.x?topic=mc-error-codes

You need to contact IBM support.

Hi, 
    I have a IBM Storezwiez V5000E storage . I am using it with two esxi servers. All our servers has been here. Since two week, i am getting an code errro 1008,. I am getting this every 15 minutes. I have a problem. What is the solutions for this. I have four explanation in the guide. Could you please help me with this . 

scree, shot is telling that enclosure probelm and tate of the median map read from the degraded cartridge 1

Could you please help with me ? 

it is urgent . :)

Best regards, 

techni

Hello Vireshkanth,

it looks like event ID is a critical message: 

It's documented not as info (I) or warning (W) but as error (E) and even says in the description "critical" so if this has been the same since 2 weeks, I would not wait any longer to contact the support

Markus

------------------------------
Markus Standau
Offering Leader for FlashSystems and SVC
IBM
Walldorf

Original Message:
Sent: Wed October 16, 2024 04:39 AM
From: Vireshkanth NAGARATHNAM
Subject: IBM Storewize V5000E error code 1008

Hi @Evelyn Perez , 

                                 Thnaks for anwsering my question . i have another question. What is the level of criticity of this problem. How much time i have to replace the enclosure ? what will happene, i will loose the server completly ? or  the disqk will  failure ? I need to know the exact impact becasue we planned to do our migration next year ?. I need to know wheter it is safe enought to keep the server in this status our i need to change the server immediateley ? 

Advance thanks. 

------------------------------
Vireshkanth NAGARATHNAM

Original Message:
Sent: Wed October 16, 2024 04:01 AM
From: Evelyn Perez
Subject: IBM Storewize V5000E error code 1008

Hello Vireshkanth,

You can and should always follow the guidance from the Directed Maintenance procedures in the error log.

Additionally, use the IBM Documentation.  The Event ID is 045036 from that screen capture, which you can find documented here; https://www.ibm.com/docs/en/flashsystem-5x00/8.7.x?topic=mc-error-codes

You need to contact IBM support.

------------------------------
Evelyn Perez
IBM Senior Technical Staff Member
IBM Storage Virtualize Software Architect for SVC and FlashSystem

Original Message:
Sent: Tue October 15, 2024 04:47 AM
From: Vireshkanth NAGARATHNAM
Subject: IBM Storewize V5000E error code 1008

Hi, 
    I have a IBM Storezwiez V5000E storage . I am using it with two esxi servers. All our servers has been here. Since two week, i am getting an code errro 1008,. I am getting this every 15 minutes. I have a problem. What is the solutions for this. I have four explanation in the guide. Could you please help me with this . 

scree, shot is telling that enclosure probelm and tate of the median map read from the degraded cartridge 1

Could you please help with me ? 

it is urgent . :)

Best regards, 

techni

------------------------------
Vireshkanth NAGARATHNAM
------------------------------