Hello ...
Just to close out the discussion. I resolved the issue by performing a dummy repair of the module.
Original Message:
Sent: Fri January 12, 2024 08:54 AM
From: Sudhir BISHT
Subject: IBM Flashsystem A9000 with extra 4th Modules -- How to repair
Hello.
Are you able to run the below commands ? Or, you get some message like 'Operation forbidden for user category'.
Else you will need that development user I referred-to earlier.
A9000R>>component_test component=1:Module:4
A9000R>>component_test component=1:Vault_Device:1:1
A9000R>>component_phaseout component=1:Module:4 <= Don't run this command yet, though :-). I think if it doesn't let you run the above test commands, this will also not run.
A9000R>>component_phasein component=1:Module:4 <= Again, don't run this command yet, though :-)
A9000R>>component_service_required_list component=1:Vault_Device:3:1
Generally following are the Vaults in an A9000R.
1:Vault_Device:1:1
1:Vault_Device:1:2
1:Vault_Device:2:1
1:Vault_Device:2:2
1:Vault_Device:3:1
1:Vault_Device:3:2
1:Vault_Device:4:1
1:Vault_Device:4:2
Best
------------------------------
Sudhir BISHT
Original Message:
Sent: Fri January 12, 2024 05:01 AM
From: Tina Uwase
Subject: IBM Flashsystem A9000 with extra 4th Modules -- How to repair
Hello,
The output in my original message is the module_list. But below it is again.
Yes I am waiting for the correct time to perform a dummy repair on this module. However, it is puzzling that the module seems to be online and with just one vault device in error.
The other issue it that we are unable to connect to the machine directly via Tech port. Both ports seem to have been disactivated. And again, there are no errors on them and they online /functioning.
And we are unable to repair/replace any parts ...
Is the Module 4 issue linked to the connection ports issue ?
Is it any way to reset the module without phaseout/in ? Any one has the magic command ?
Thank you
*****************************************************Module_list *********************************
1:Module:1 OK yes g4.0_compute_enclosure 2 2 4 2 20 0 340 E2DVG80 E2DVG80 5462AC1 5462AC1 10.14.2066 N/A 2.35.5100 N/A 2.5.6 2.5.6 384 11S98Y8901YIBM0E2DVG80 SV52971193 ServeRAID M5210 24.9.0-0026 BIOS: 6.25.03.3_4.17.08.00_0x060E0301 CTLR: 5.10-0709 PCLI: 01.07-05:#%0000 APP: 4.290.01-4694 NVDT: 3.1507.01-0009 BTBL: 3.07.00.00-0002 N/A N/A 3.70-TCOE26H 2.30-TCEG92H 10.2-DSAOA8N 3.1.3.38 8.0 Y012UF58406Y 00MW307 Mon Aug 3 14:00:00 2015 Y012RW5672JX 00JY139 USIS Sun Jun 7 02:00:00 2015
1:Module:2 OK yes g4.0_compute_enclosure 2 2 4 2 20 0 330 E2DVG46 E2DVG46 5462AC1 5462AC1 10.14.2066 N/A 2.35.5100 N/A 2.5.6 2.5.6 384 11S98Y8901YIBM0E2DVG46 SV52975219 ServeRAID M5210 24.9.0-0026 BIOS: 6.25.03.3_4.17.08.00_0x060E0301 CTLR: 5.10-0709 PCLI: 01.07-05:#%0000 APP: 4.290.01-4694 NVDT: 3.1507.01-0009 BTBL: 3.07.00.00-0002 N/A N/A 1.98-TCOE12W 1.20-TCEG08IUS 10.2-DSAOA8B N/A 8.0 Y012UF57P0B0 00MW307 Mon Jul 20 14:00:00 2015 Y012RW5670G2 00JY139 USIS Sun Jun 7 02:00:00 2015
1:Module:3 OK yes g4.0_compute_enclosure 2 2 4 2 20 0 330 E2DVG81 E2DVG81 5462AC1 5462AC1 10.14.2066 N/A 2.35.5100 N/A 2.5.6 2.5.6 384 11S98Y8901YIBM0E2DVG81 SV52936187 ServeRAID M5210 24.9.0-0026 BIOS: 6.25.03.3_4.17.08.00_0x060E0301 CTLR: 5.10-0709 PCLI: 01.07-05:#%0000 APP: 4.290.01-4694 NVDT: 3.1507.01-0009 BTBL: 3.07.00.00-0002 N/A N/A 1.98-TCOE12W 1.20-TCEG08IUS 10.2-DSAOA8B N/A 8.0 Y012UF58405U 00MW307 Mon Aug 3 14:00:00 2015 Y012RW56735T 00JY139 USIS Sun Jun 7 02:00:00 2015
1:Module:4 OK yes g4.0_compute_enclosure 2 2 4 2 Invalid 0 0 E2DVG45 E2DVG45 5462AC1 5462AC1 384 Invalid N/A N/A N/A N/A N/A N/A N/A N/A N/A
------------------------------
Tina Uwase
Original Message:
Sent: Thu January 04, 2024 08:36 AM
From: Sudhir BISHT
Subject: IBM Flashsystem A9000 with extra 4th Modules -- How to repair
Hello.
What does module_list output shows. Does it not show Status OK or Ready for all 4 modules.
I believe this work can only be carried out by Support people via xiv_development account. This may involve re-initialization of the module:4, which constitutes 'phasing out'(DATA_SERVICE_STARTED_PHASEOUT) of various sub-components like IB_Switch_Ports, network interface etc and then 1:Module:4.MODULE_STARTED_PHASEOUT.
VAULT_DEVICE_COMPONENT_TEST_STARTED success.
And, PMS: ModulePowerRestartV2 ended successfully.
Make sure you have working multipathing on all the host(s) connected.
If you have the S/N of A9K with valid support, you can open a case and get it done easily. Maybe I am wrong to suggest the module:4 reset, but they for sure will guide appropriately. We have got it done a lot of times.
Gracias.
------------------------------
Sudhir BISHT
Original Message:
Sent: Wed January 03, 2024 01:15 PM
From: Tina Uwase
Subject: IBM Flashsystem A9000 with extra 4th Modules -- How to repair
Hello,
I am trying to repair a vault drive in a module of a A9000 ( 415) at 12.3.2.a-1.
The problem is that this is the 4th module. It is functioning/online but most other infos are NA and thus unable to repair parts in it.
<module id="4cf0a100003">
<component_id value="1:Module:4"/>
<status value="OK"/>
<currently_functioning value="yes"/>
<requires_service value=""/>
<service_reason value=""/>
<target_status value=""/>
<type value="g4.0_compute_enclosure"/>
<boot_media_disks value="2"/>
<vault_devices value="2"/>
<fc_port_count value="4"/>
<ethernet_port_count value="2"/>
<io_allowed value="yes"/>
<io_enabling_priority value="0"/>
<serial value="E2DVG45"/>
<original_serial value="E2DVG45"/>
<part_number value="5462AC1"/>
<original_part_number value="5462AC1"/>
<board_serial value="N/A"/>
<board_part_number value="N/A"/>
<board_mfg_date value="N/A"/>
<dasd_board_serial value="N/A"/>
<dasd_board_part_number value="N/A"/>
<dasd_board_manufacturer value="N/A"/>
<dasd_board_mfg_date value="N/A"/>
<sas_version value=""/>
<infiniband_hca_version id="0" value=""/>
<infiniband_hca_version id="1" value=""/>
<cna_version id="0" value=""/>
<cna_version id="1" value=""/>
<memory_gb value="384"/>
<temperature value="Invalid"/>
<enclosure_id value="0"/>
<avg_power value="0"/>
<module_11s_number value="Invalid"/>
<compression_adapter_firmware id="0" value=""/>
<compression_adapter_firmware id="1" value=""/>
<megaraid_serial_number value="N/A"/>
<megaraid_product_name value="N/A"/>
<megaraid_package_version value=""/>
<megaraid_flash_components id="0" value=""/>
<megaraid_flash_components id="1" value=""/>
<megaraid_flash_components id="2" value=""/>
<megaraid_flash_components id="3" value=""/>
<megaraid_flash_components id="4" value=""/>
<megaraid_flash_components id="5" value=""/>
<megaraid_flash_components id="6" value=""/>
<megaraid_flash_components id="7" value=""/>
<imm_version value=""/>
<uefi_version value=""/>
<dsa_version value=""/>
<me_version value=""/>
<mcu_version value=""/>
I am guessing that this is kind of spare module ...
Can someone point me to the documentation for such configuration ?
Thank you
------------------------------
Tina Uwase
------------------------------