Community
Search Options
Search Options
Log in
Skip to main content (Press Enter).
Sign in
Skip auxiliary navigation (Press Enter).
Storage
Topic groups
Data Protection Software
DS8000 Transparent Cloud Tiering
File and Object Storage
Global Storage Forum
Mainframe Storage
Primary Storage
Storage Fusion
Storage Technical Client Council (TCC)
Tape Storage
User groups
Events
TechXchange Day
IBM TechXchange Conference
Upcoming Storage Events
IBM TechXchange Webinars
All IBM TechXchange Community Events
Participate
Gamification Program
Community Manager's Welcome
Getting Started
Post to Forum
Share a Resource
Share Your Expertise
Blogging on the Community
Connect with Storage Users
All IBM TechXchange Community Users
Resources
IBM TechXchange Group
IBM Champions
IBM Cloud Support
IBM Documentation
IBM Support
IBM Support 101
IBM Technology Zone
IBM Training
TechXchange Day
Marketplace
Marketplace
IBM Storage
The online community where IBM Storage users meet, share, discuss, and learn.
Getting Started
Join us for IBM TechXchange Day: AI and Automation
Skip main navigation (Press Enter).
Toggle navigation
Search Options
IBM TechXchange Japan Storage User Community
Private Group
View Only
Group Home
Discussion
6
Library
25
Blogs
135
Events
0
Members
241
Share
Cloud Call Home / Call Home 機能
By
Keigo Matsubara
posted
Wed May 06, 2020 10:19 AM
0
Like
IBM FlashSystem
製品の障害発生時に、IBM サポートに対して自動通知するため Cloud Call Home あるいは Call Home 機能の設定が強く推奨されます。
Cloud Call Home は RESTful API を用いた通知方式
esupport.ibm.com にて提供される
IBM Enhanced Customer Data Repository (ECuRep)
に対して HTTPS (TCP port 443)を用いたRESTful API にて接続
従来から提供されている Call Home は電子メール (SMTP e-mail) を用いた通知方式
障害監視のワークロード軽減、障害の早期発見や見落とし防止の効果あり
必要に応じて IBM 技術員が現地に派遣されます(有効な保守契約が必要)。
図注: ** 特別な訓練を受けた製品保守および開発部門に所属する IBM 社員のみがアクセス可能な環境(一般の IBM 社員はアクセス不能; 含む障害受付部門)
Cloud Call Home あるいは Call Home 機能の設定方法は、以下技術文書を参照下さい:
IBM San Volume Controller and IBM Storwize Call Home, Email Alert, and Inventory Configuration (Document #: 721027)
システムの円滑な運用の観点からは、お客様独自に
IBM FlashSystem の監視
を行う必要も有るでしょう。
0 comments
30 views
Permalink
IBM Community Home
Browse
Discussions
Resources
Groups
Events
IBM TechXchange Conference 2023
IBM Community Webinars
All IBM Community Events
Participate
Gamification Program
Community Manager's Welcome
Post to Forum
Share a Resource
Blogging on the Community
All IBM Community Users
Resources
Community Front Porch
IBM Champions
IBM Cloud Support
IBM Documentation
IBM Support
IBM Technology Zone
IBM Training
Marketplace
Marketplace
Storage
Topic groups
Data Protection Software
DS8000 Transparent Cloud Tiering
File and Object Storage
Global Storage Forum
Mainframe Storage
Primary Storage
Storage Fusion
Storage Technical Client Council (TCC)
Tape Storage
User groups
Events
TechXchange Day
IBM TechXchange Conference
Upcoming Storage Events
IBM TechXchange Webinars
All IBM TechXchange Community Events
Participate
Gamification Program
Community Manager's Welcome
Getting Started
Post to Forum
Share a Resource
Share Your Expertise
Blogging on the Community
Connect with Storage Users
All IBM TechXchange Community Users
Resources
IBM TechXchange Group
IBM Champions
IBM Cloud Support
IBM Documentation
IBM Support
IBM Support 101
IBM Technology Zone
IBM Training
TechXchange Day
Marketplace
Marketplace
Powered by Higher Logic