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ISIM throwing error when trying to create user from create user button in ISIM console

  • 1.  ISIM throwing error when trying to create user from create user button in ISIM console

    Posted Mon August 08, 2022 10:59 AM

    ISIM throwing error : Not authorize to perform this operation

    when creating user using create user button from ISIM console.

    However, user where getting created through feed.

    ISIM version 7.0.2.0 - virtual appliance .



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  • 2.  RE: ISIM throwing error when trying to create user from create user button in ISIM console

    Posted Mon August 08, 2022 01:15 PM

    Unless your ISIM user (called ITIM user in console) is an administrator the account needs to have the proper access to perform the operation. This is governed by the ACIs (under Set System Security -> Manage Access Control Items). Here is the formal documentation on the subject : https://www.ibm.com/docs/en/sim/7.0.2?topic=perspective-access-control-items

    Unless your problem is a real bug I would guess you need to request the accesses needed in ISIM to be able to manage (add/modify/delete etc.) persons within the realm you manage...

    HTH

    Regards

    Franz Wolfhagen



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  • 3.  RE: ISIM throwing error when trying to create user from create user button in ISIM console

    Posted Mon August 08, 2022 01:19 PM

    Hi Franz,

    Thanks for your response.

    We are using the default admin account of ISIM, i.e. ITIM Manager

    it is also giving same error.


    Thanks

    Samarth



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  • 4.  RE: ISIM throwing error when trying to create user from create user button in ISIM console

    Posted Mon August 08, 2022 01:31 PM

    Is this a newly created custom person class ? Or is this the standard person class ?

    I would get a case out of the door to see what is causing the problem....

    Regards

    Franz Wolfhagen



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  • 5.  RE: ISIM throwing error when trying to create user from create user button in ISIM console

    Posted Mon August 08, 2022 02:09 PM

    There is a custom person class.



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