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Could not open Log Source Management APP

  • 1.  Could not open Log Source Management APP

    Posted Thu February 06, 2025 03:46 AM

    Dear Team,

    We are not able to open Log Source Management APP all of sudden. While clicking the icon, the page is just loading and nothing happens. Checked from qappmanager and the app status is running, we restarted the app but no success. We checked on the nginx error logs from /store/docker/volume/qapp<id>/log/ and could not find any logs. After checking the container status, found one error stating: level=error msg="inspection interval not an interger >=1, using default">. Even we restarted the container but still the same issue.

    Any help is appreciated.



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    ishwor shrestha
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  • 2.  RE: Could not open Log Source Management APP

    Posted Thu February 06, 2025 08:24 AM

    Hi Ishwor

    I would suggest to open a support case for this as the logs will need to be reviewed.

    Thanks



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    John Dawson
    Qradar Support Architect
    IBM
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