IBM Security MaaS360

 View Only
Expand all | Collapse all

Allow Only Devices With Mass360 to Access OutLook

  • 1.  Allow Only Devices With Mass360 to Access OutLook

    Posted 20 days ago

    Hi Team,

    I woud like to know how can i achieve the goal of allowing only device with Maas360 App to access company outlook, I have users access company data on personal devie and we have company phones with Maas360.
    Any help ?



    ------------------------------
    Osvaldo Luemba
    ------------------------------


  • 2.  RE: Allow Only Devices With Mass360 to Access OutLook

    IBM Champion
    Posted 19 days ago

    YOu will need to deploy the Cloud Extender. 

     

    Thanks,

     

    Mitch Lauer

    Sr. Management Consultant

    connecTel  Wireless              

    216-970-6981 | Cell-US           416-801-3127 | Cell-Canada  

    412-339-5775 | Help Desk      412-339-5765 | Direct Dial

     






  • 3.  RE: Allow Only Devices With Mass360 to Access OutLook

    Posted 19 days ago

    Hi Mitch,
    I really appreciate your time to reply my question, yes we have Cloud Extender already, is there any documentation that I can follow or someone that can help achieve this goal ?



    ------------------------------
    Osvaldo Luemba
    ------------------------------



  • 4.  RE: Allow Only Devices With Mass360 to Access OutLook

    Posted 19 days ago

    Hi Osvaldo

    This can be achieved through one of 2 ways using IBM technology. It depends on the mail platform you are using. 

    1. As Mitch has mentioned you have Cloud Extender which will work with OnPremise Exchange and Office365 (but not both) to control user account access using AutoQuarantine. Documentation: https://www.ibm.com/docs/sr/maas360?topic=modules-exchange-module
    2. Alternatively if you have Office365 and want to use Conditional Access that can also be supported but through a different configuration type. Please see our colleague Margaret Radford's blog on the IBM Tech Xchange Community: https://community.ibm.com/community/user/security/blogs/margaret-radford/2021/06/28/migrating-to-office-365-exchange-online-with-ibm-s

    Please note that both of these strategies require consideration as to the use case: 

    • For example if you integrate with Microsoft AD OnPremise and you have OnPremise Exchange, then option 1 with Cloud Extender is best
    • But if you have Microsoft Azure AD (only, not OnPremise AD) and Office365, the 2nd option with Conditional Access is best

    If you want to give more information about your environment I can make a recommendation for you. 



    ------------------------------
    Eamonn O'Mahony
    Client Success Manager
    IBM Security
    Dublin
    ------------------------------



  • 5.  RE: Allow Only Devices With Mass360 to Access OutLook

    Posted 19 days ago

    Hi Eamonn,
    I do really appreciate, thanks in advance for this.

    We have Office 365 and would like to it with conditional access as you mentioned, and all our user are iphone user and Windows users.



    ------------------------------
    Osvaldo Luemba
    ------------------------------



  • 6.  RE: Allow Only Devices With Mass360 to Access OutLook

    Posted 19 days ago

    Additional Information:

    We have an on-premises Active Directory (AD) that syncs with Azure AD. Additionally, a Cloud Extender is installed on our on-premises server.



    ------------------------------
    Osvaldo Luemba
    ------------------------------



  • 7.  RE: Allow Only Devices With Mass360 to Access OutLook

    Posted 18 days ago

    Hi Osvaldo

    Are both your OnPrem AD and Azure AD connected to MaaS360 at present? Am sorry but need to understand this so I can make the best recommendation. 

    Thanks



    ------------------------------
    Eamonn O'Mahony
    Client Success Manager
    IBM Security
    Dublin
    ------------------------------



  • 8.  RE: Allow Only Devices With Mass360 to Access OutLook

    Posted 12 days ago

    Hi Eamonn,
    Sorry being late on this, Just Onprime AD is connected to Maas360. Thank you for asking, i really appreciate it.



    ------------------------------
    Osvaldo Luemba
    ------------------------------



  • 9.  RE: Allow Only Devices With Mass360 to Access OutLook

    Posted 12 days ago

    Hi Osvaldo

    This makes things easier. You could connect the Azure AD directory to MaaS360 also but this would make user synch and updates more complicated. I'm assuming you are using AD Connect or ADFS to perform the 'bridge to cloud' from your OnPrem AD. If this is the case: 

    • Cloud Extender can be used with the OnPrem AD
    • Cloud Extender can also be used with the Office365 instance to perform AutoQuarantine and use the block mechanism that you were seeking to do to block unenrolled devices

    In addition to this which mail client are you using for users to consult professional email on mobile devices? Sorry for delaying this with more questions but I just need to understand this point and can then make a final recommendation. 

    Best



    ------------------------------
    Eamonn O'Mahony
    Client Success Manager
    IBM Security
    Dublin
    ------------------------------



  • 10.  RE: Allow Only Devices With Mass360 to Access OutLook

    Posted 12 days ago

    User are using Outlook for emails, i did really thought on using Azure AD but it will make it more complicated and we don't want users to access emails from their personal phones that has no Maas360.

    As we have we use Cloud extender onprime and OnPrime AD, what would be the best practice to achieve this goal ?



    ------------------------------
    Osvaldo Luemba
    ------------------------------



  • 11.  RE: Allow Only Devices With Mass360 to Access OutLook

    Posted 11 days ago

    Hi Osvaldo

    It's important at this stage that you read some documentation and take training, this won't be achieved by us exchanging emails. 

    Please have a look at the training and documentation below. The major steps to take are: install and configure Cloud Extender, set up Cloud Extender settings to use AutoQuarantine for Office365, create a device group rule to recognise the Outlook identifier, and use a device group-based compliance rule to block the devices if not enrolled.  

    Configuration of Exchange module on Cloud Extender

    https://www.ibm.com/docs/en/maas360?topic=modules-exchange-module

    This pre-supposes you have set up a Cloud Extender server, we have done some training on this at the following link if you need: 

    https://community.ibm.com/community/user/security/blogs/ciaran-darcy/2020/07/30/technical-intro-series

    Cloud Extender settings: set up AutoQuarantine

    https://www.ibm.com/docs/en/maas360?topic=module-cloud-extender-settings-in-maas360-portal

    Setting up compliance rules

    https://www.ibm.com/docs/en/maas360?topic=security-applying-compliance-rules-devices

    For Outlook clients you could create a device group based on the record names in MaaS360 (mail account configurations will appear as separate devices) and then you can achieve the configuration through a group-based compliance rule: 

    https://www.ibm.com/docs/en/maas360?topic=devices-creating-compliance-rule

    Best regards



    ------------------------------
    Eamonn O'Mahony
    Client Success Manager
    IBM Security
    Dublin
    ------------------------------



  • 12.  RE: Allow Only Devices With Mass360 to Access OutLook

    Posted 11 days ago

    You are right, i am going to read it and understand the process of implementation. Thank you for your time.



    ------------------------------
    Osvaldo Luemba
    ------------------------------