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Alert: QRadar Weekly Auto Update Maintenaince (Extended)

  • 1.  Alert: QRadar Weekly Auto Update Maintenaince (Extended)

    Posted Tue October 29, 2019 02:09 PM
    Edited by Jonathan Pechta Thu October 31, 2019 12:23 PM

    #autoupdate  #supportnotice

    Auto Update Server Status (Latest info)

    North America auto update server maintenance (https://qmmunity.q1labs.com/) is going to need additional time to complete. The servers were up yesterday, but the time frame was delayed.

    • New start: Oct 31st 10 AM Central Time (CDT / UTC -5)
    • End time: 5:00 PM Central Time (CDT / UTC +0)

    As mentioned yesterday, maintenance on the European Auto Update server (https://qmmunity-eu.q1labs.com/) is complete. There was an extended maintenance that lasted until Oct 29th, but this server is now updated and can deliver daily and weekly QRadar auto updates.



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    Auto Update Server Status (olderinfo)

    In-progress: Maintenance on the North America Auto Update server has started. The server at https://qmmunity.q1labs.com/ is currently unavailable today. Maintenance is expected to last most of the day on Oct 30th, 2019.

    Completed: Maintenance on the European Auto Update server (https://qmmunity-eu.q1labs.com/) is complete. There was an extended maintenance that lasted until Oct 29th, but this server is now updated and can deliver daily and weekly auto updates.

    -----------------------------------------------------------------

    Over the weekend, we put up a blog post about scheduled auto update server maintenance. I'm adding this information here for visibility to this forum, since we posted this content in our official Support Forums.

    Extended Maintenance Notice

    I was just alerted that the auto update maintenance is on-going today for the European auto update server and auto update server at https://qmmunity-eu.q1labs.com/ is still unavailable per our dev team. If you rely on daily vulnerability updates for QRadar Vulnerability Manager, make sure you redirect your auto update server to point to the North America auto update server https://qmmunity.q1labs.com/ and run your daily auto update.

    For information on how to change your auto update server location, see Technical note Alert: QRadar Weekly Auto Update Server Maintenance (Oct 28th & Oct 30th).

    As further information is available, we will provide it across all forums.

    ​​


  • 2.  RE: Alert: QRadar Weekly Auto Update Maintenaince (Extended)

    Posted Wed October 30, 2019 03:18 PM
    Updated to add the latest information. EU auto update server maintenance complete, North America is in progress today (Oct 30th).

    ------------------------------
    Jonathan Pechta
    QRadar Support Content Lead
    Support forums: ibm.biz/qradarforums
    jonathan.pechta1@ibm.com
    ------------------------------



  • 3.  RE: Alert: QRadar Weekly Auto Update Maintenaince (Extended)

    Posted Thu October 31, 2019 12:22 PM

    Edited the original post to include an update for the North America auto update window.

    • New start: Oct 31st 10 AM Central Time (CDT / UTC -5)
    • End time: 5:00 PM Central Time (CDT / UTC +0)


    ------------------------------
    Jonathan Pechta
    QRadar Support Content Lead
    Support forums: ibm.biz/qradarforums
    jonathan.pechta1@ibm.com
    ------------------------------