IBM Security MaaS360

When You Speak, We Act - We want to hear from you

By Wiggs Civitillo posted Mon March 09, 2020 10:40 AM


At IBM Security, we value your feedback.

In the coming weeks, you may receive a survey via email from IBM Client Feedback asking your opinion about your experience with MaaS360, and we want to hear from you. We take feedback from our clients very seriously as it helps us deliver the features that matter to you.


When you speak, we act

In previous surveys, administrators like you told us that the MaaS360 UX was too complex and that the portal support experience was not meeting their needs. In response, we launched a comprehensive revamp of our portal interface to include:

  • Integrated smart search and support capabilities. (Learn More)
  • 10 guided walkthroughs of our most common workflows.
  • 285 integrated portal tips to clarify any in-portal questions.
  • Options to reduce the frequency of password prompts for administrators. (Learn More)
  • A deployment of IBM Carbon Design to modernize the look and feel of the portal interface. (Learn More)

These new resources are a first step in helping streamline your experience and are giving you the confidence needed to navigate through the MaaS360 portal and optimize your deployments.

Please be on the lookout for an email invitation from and let us know how we are doing.  The survey only takes a few minutes to complete.  Your feedback is very important and will help us continue to improve.

Sample Survey Image