In todayโs rapidly evolving digital landscape, siloed tools across hybrid and multicloud architectures can hinder operations and development teamsโ visibility and collaboration 1 . At IBM Technology Lifecycle Services (TLS), we recognized this challenge a few years ago and developed our...
IBM DS8000 R10.1: Power, Resiliency, and Smarter Support The IBM DS8000ยฎ family has long been trusted to power the worldโs most critical workloads. With the release of the 10th Generation DS8000 and the latest R10.1 enhancements, IBM is once again redefining performance, scalability, and...
๐ Unleashing the True Power of AI Starts with the Network In todayโs rapidly evolving digital landscape, the success of artificial intelligence (AI) and generative AI (GenAI) goes far beyond powerful algorithms, massive datasets, or the latest GPUs and mainframes. โ The real performance...
We are proud to share that IBM w atsonx AI has been named a leader by Gartner as an enterprise solution . As IBMโs Client Zero, Technology Lifecycle Services (TLS) has successfully leveraged watsonx to deliver enhanced support and reduce time to resolution. ...
In customer support, time is critical. Every second saved can lead to faster case resolutions and happier clients. To this end, IBM Technology Lifecycle Services (TLS) has harnessed the power of AI to develop Agent Assist, a cutting-edge cloud service based on IBM's watsonx. This innovative tool...
Agent Assist 2.0 - Podcast.MP3
A look under the hood as Nathan Dotson and Patrick Izzo discuss the inner workings of IBM Z and its pit crew, IBM Technology Lifecycle Services. Join us as we discuss the new IBM z17 technologies and how IT support and services can help you can overcome the complexities of on-prem AI adoption....
Thu April 24, 2025 | 11:00 AM - 11:45 AM ET
As businesses navigate their cloud transformation journey, managing diverse data centers, various cloud environments, and multiple vendors can become increasingly complex. IBM Technology Lifecycle Services (TLS) in partnership with Microsoft offers a collaborative support solution...
๐๏ธ ๐ ๐ฎ๐ฟ๐ฐ๐ต ๐ฎ๐ณ | ๐ญ:๐ฌ๐ฌ ๐ฃ๐ ๐๐๐ง Join us for a thought-provoking session where IBM Technology Lifecycle Services and Lenovo come together to explore how strategic collaboration is reshaping the modern data center. From AI integration to legacy optimization โ weโll dive into what...
Thu March 27, 2025 | 01:00 PM - 01:45 PM ET
As AI matures, regulations like DORA, increased data center complexity, and risks are requiring enhanced preventive monitoring. To meet this growing need, IBM Technology Lifecycle Services is introducing advanced monitoring features for x86 systems through IBM Electronic Service...
Join Scott Tease, VP & GM of HPC & AI from Lenovo, and Danilo Florido, IBM TLS MVS Product Manager Leader, as they explore the benefits of a holistic infrastructure strategy. Balancing Innovation and Efficiency Discover how to balance seamless integration of new technology with...
Thu March 27, 2025 | 01:00 PM - 02:00 PM ET