🚀 Unleashing the True Power of AI Starts with the Network In today’s rapidly evolving digital landscape, the success of artificial intelligence (AI) and generative AI (GenAI) goes far beyond powerful algorithms, massive datasets, or the latest GPUs and mainframes. ✅ The real performance...
We are proud to share that IBM w atsonx AI has been named a leader by Gartner as an enterprise solution . As IBM’s Client Zero, Technology Lifecycle Services (TLS) has successfully leveraged watsonx to deliver enhanced support and reduce time to resolution. ...
In customer support, time is critical. Every second saved can lead to faster case resolutions and happier clients. To this end, IBM Technology Lifecycle Services (TLS) has harnessed the power of AI to develop Agent Assist, a cutting-edge cloud service based on IBM's watsonx. This innovative tool...
Agent Assist 2.0 - Podcast.MP3
A look under the hood as Nathan Dotson and Patrick Izzo discuss the inner workings of IBM Z and its pit crew, IBM Technology Lifecycle Services. Join us as we discuss the new IBM z17 technologies and how IT support and services can help you can overcome the complexities of on-prem AI adoption....
Thu April 24, 2025 | 11:00 AM - 11:45 AM ET
As businesses navigate their cloud transformation journey, managing diverse data centers, various cloud environments, and multiple vendors can become increasingly complex. IBM Technology Lifecycle Services (TLS) in partnership with Microsoft offers a collaborative support solution...
🗓️ 𝗠𝗮𝗿𝗰𝗵 𝟮𝟳 | 𝟭:𝟬𝟬 𝗣𝗠 𝗘𝗗𝗧 Join us for a thought-provoking session where IBM Technology Lifecycle Services and Lenovo come together to explore how strategic collaboration is reshaping the modern data center. From AI integration to legacy optimization — we’ll dive into what...
Thu March 27, 2025 | 01:00 PM - 01:45 PM ET
As AI matures, regulations like DORA, increased data center complexity, and risks are requiring enhanced preventive monitoring. To meet this growing need, IBM Technology Lifecycle Services is introducing advanced monitoring features for x86 systems through IBM Electronic Service...
Join Scott Tease, VP & GM of HPC & AI from Lenovo, and Danilo Florido, IBM TLS MVS Product Manager Leader, as they explore the benefits of a holistic infrastructure strategy. Balancing Innovation and Efficiency Discover how to balance seamless integration of new technology with...
Thu March 27, 2025 | 01:00 PM - 02:00 PM ET
Revolutionizing IT Support with AI and Automation Join Bala Rajaraman, IBM Fellow and TLS CTO, and Kelly Ryan, VP of Delivery, as they take you through IBM's Technology Lifecycle Services IT transformation journey. This journey has been focused on providing enhanced support to create a...
The future of data centers is here, and it’s integrated . As multivendor ecosystems proliferate, managing data centers is becoming more challenging and costly for IT teams. But what if there’s a smarter way to handle complexity while optimizing costs and mitigating downtime? IBM Technology...