We are proud to share that IBM watsonx AI has been named a leader by Gartner as an enterprise solution. As IBM’s Client Zero, Technology Lifecycle Services (TLS) has successfully leveraged watsonx to deliver enhanced support and reduce time to resolution.
Building on this success, we’re excited to announce that the IBM Support Enhancement for Microsoft is now live!
IBM Support Portal, powered by watsonx, provides 24/7 AI-driven self-service assistance for customers with active IBM Support for Microsoft contracts. This platform empowers clients to independently access IBM’s deep technical expertise, enabling real-time issue resolution with greater efficiency and flexibility.
As AI adoption grows, organizations face increasing complexity—making access to intelligent, specialized support more critical than ever. To meet this demand, IBM is expanding its support capabilities across Microsoft environments and beyond, reinforcing our commitment to delivering exceptional client outcomes
Real results from satisfied customers speak for themselves.
Check out our latest external reference from Vodafone a true testament to the value we’re delivering!