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Many organizations today are looking for ways to run their transformational journey on their own terms and requirements all while maintaining high service quality. Companies need proactive and customizable support to fit their unique IT environments and to reach their IT infrastructure goals. ...
Client Challenge: The organization faced the challenge of users being unable to access Microsoft Office 365, leading to disruptions in productivity and collaboration. This issue often requires swift and effective resolution to minimize impact on daily operations. ...
IBM Support Insights continues to focus on providing risk-based actionable insights for our clients’ infrastructure, enabling additional self-help capabilities and providing enhanced support analysis. We have recently introduced several powerful enhancements. ...
Client Challenge The client planned a database migration that would improve their business. Due to the critical mission, there were a huge concern about day-to-day operations and downtime. While client was migrating databases from DB2 to SAP HANA and faced unpredictable slow...
Introducing Implementation and Support Services for Cisco Software Defined Networking In a distributed and hybrid IT environment, the enterprise network is the backbone, enabling the connections between and across systems and applications. Organizations are seeking ways to transition...