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The Benefits of IBM Premium Services and Proactive Support

Lisa Stampe, Global BLE for Premium Services and Logo SWMA and Sandy Carroll, Director of TLS Product Management talk to us about the benefits of IBM Premium Services and Proactive Support, touching on IBM Expert Care, IBM Support Insights, our sustainability portfolio and much more. ...

PremiumServicesProactiveSupportPodcast.mp3

Blog Entry

Better manage inventory and identify infrastructure risks with IBM Support Insights enhancements

IBM Support Insights continues to focus on providing risk-based actionable insights for our clients’ infrastructure, enabling additional self-help capabilities and providing enhanced support analysis. We have recently introduced several powerful enhancements. ...

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Blog Entry

How does IBM Expert Care change the way I contract IBM support?

To proactively manage IT risks and optimize performance, organizations need to adopt a strategic approach to IT support. IBM Expert Care is a comprehensive support offering that provides organizations with the expertise, resources, and tools they need to manage their IT environments proactively...