Announcing new support tier: IBM Power Expert Care Premium Essentials for IBM Power S1112 Incident-focused Technical Account Manager and a response time of 60 minutes to help keep business-critical systems resilient IBM Technology Lifecycle Services is introducing IBM Power Expert...
As enterprises race to unlock the value of AI, many are quickly realizing that their existing infrastructure simply can’t keep up. To support the dynamic demands of modern AI workloads, organizations need a strong foundation—one that operates like a high-performance engine, where compute, data,...
IBM DS8000 R10.1: Power, Resiliency, and Smarter Support The IBM DS8000® family has long been trusted to power the world’s most critical workloads. With the release of the 10th Generation DS8000 and the latest R10.1 enhancements, IBM is once again redefining performance, scalability, and...
In February, we explored how IBM TLS is reshaping IT support with AI. Now we’re back with updates, client outcomes, and a look ahead at how TLS continues to reduce time to resolution and simplify IT operations Bridge skill gaps and empower your team with intuitive self-service tools ...
Tue September 16, 2025 | 11:00 AM - 12:00 PM ET
🚀 Unleashing the True Power of AI Starts with the Network In today’s rapidly evolving digital landscape, the success of artificial intelligence (AI) and generative AI (GenAI) goes far beyond powerful algorithms, massive datasets, or the latest GPUs and mainframes. ✅ The real performance...
Revolutionizing IT Support with AI and Automation Join Bala Rajaraman, IBM Fellow and TLS CTO, and Kelly Ryan, VP of Delivery, as they take you through IBM's Technology Lifecycle Services IT transformation journey. This journey has been focused on providing enhanced support to create a...
The future of data centers is here, and it’s integrated . As multivendor ecosystems proliferate, managing data centers is becoming more challenging and costly for IT teams. But what if there’s a smarter way to handle complexity while optimizing costs and mitigating downtime? IBM Technology...
Hear from IBM Fellow and TLS CTO, Bala Rajaraman and Kelly Ryan, VP of Delivery, on IBM's Technology Lifecycle Services journey to transform IT support with AI and automation. The transformation of the enterprise IT estate demands that IT operations use enhanced capabilities to improve customer...
Wed February 19, 2025 | 11:00 AM - 12:00 PM ET
Business leaders today face a multitude of IT-related challenges that can hinder their organization’s productivity and competitiveness while integrating AI. In a complex IT environment, inefficient use of IT resources can lead to downtime, low productivity, decreased competitiveness, security...
This September, it will be 3 years since we launched IBM Power Expert Care alongside the new IBM Power E1080. I wanted to take some time to share an update on this strategic cornerstone offering in your support strategy. IBM Expert Care for Power launched in September 2021 to standardize...