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Introduction A Customer Journey Map is a visualisation of a customer’s experiences with a company. It shows the touchpoints, experiences and emotions as the customer interacts with the business. A Journey Map provides a clear representation that can help to provide a better understanding of...
Playbacks are a great way to start conversations and collect feedback. Blueworks Live recently improved how playbacks work, and we have 3 new two-minute videos about how to use them effectively. You can read more about them in Introduction to Process Playback in Blueworks Live . This...
IBM Blueworks Live is your front door to digital transformation with the IBM Cloud Pak for Business Automation. The digital transformation journey starts with the Gather phase and continues with the Assess phase, where the focus is on validating the current business operations model...
We're please to announce that the March 2021 Blueworks Live release will go live this coming Saturday, March 27th, 2021! For sneak peak at what's in the release, here's a video: Enjoy! The Blueworks Live team #BlueworksLive #processdiscovery #processmapping #processmodeling ...
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I’m glad you asked, because there’s a new site for making Request For Enhancements (RFE) for Blueworks Live, as well as most of the products in the IBM Digital Business Automation portfolio. Previously, RFEs were submitted for Blueworks Live to developerWorks RFE, but now Aha Ideas is the...
IBM Blueworks Live is your front door to digital transformation with the IBM Cloud Pak for Automation. The digital transformation journey starts with the Gather phase, where the focus is on identifying a sponsor and business goals, building your team of business and technical subject matter...
Article authored by Martin Westphal This week and next we will be re-blogging some of our most valuable content around APIs in Blueworks Live. Watch for a post of all 5 parts of the API Series. Part 1: Maximize your business value with 5 universal use cases Part 2: Explore...
Article authored by Martin Westphal This week and next we will be re-blogging some of our most valuable content around APIs in Blueworks Live. Watch for a post of all 5 parts of the API Series. Part 1: Maximize your business value with 5 universal use cases Part 2: Explore the...
Article authored by Sam Weeks and Martin Westphal This week and next we will be re-blogging some of our most valuable content around APIs in Blueworks Live. Watch for a post of all 5 parts of the API Series. Part 1: Maximize your business value with 5 universal use cases Part 2:...
How to use Blueworks Live in Risk and Compliance Management A number of my clients are using Blueworks Live to help them with Governance, Risk management and Compliance or GRC. In regulated industries Blueworks Live can provide significant benefits in this area. This post describes some of the...