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Chatbots in AIOps

AIOps and chatbots As defined earlier in this series , Artificial Intelligence for IT Operations (AIOps) combines big data and machine learning to automate IT operations processes, including event correlation, anomaly detection and causality determination. Conversational systems (chatbots)...

Ivan Portilla's profile image

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Poor Multi-Lingual Support Still Limits the Spread of Chatbots

A few years back, experts predicted that chatbots would become a widespread all-purpose customer service tool in every industry. They have since become widespread. But all-purpose? Not so much. As it turned out, the AI and NLP technology that powered early chatbots weren't as mature as...

Andrej Kovacevic's profile image

Blog Entry
How to use the IBM License Metric Tool (ILMT) Chat-bot to get Expected Answer

Recently most of our products have introduced chat-bot functionality to enable customer quick access to product’s knowledge which keeps enablement and support documents. The document base is huge, so we leverage Watson technology to help customers find interesting materials in quick manner in a...

Piotr Kalandyk's profile image

Blog Entry
IBM’s New Robotic Process Automation Product is very Chatty

Perhaps you heard that IBM acquired a Robotic Process Automation vendor this summer, a Brazilian company called WDG Automation. Since IBM already had relationships with Automation Anywhere, Blue Prism and UIPath, you might wonder why the need for another? WDG Automation CEO, Robson Felix...

DAVID Jenness's profile image

Library Entry
Improve Your Chatbot Using Watson Assistant Chat Logs

An article showing you how to use the Assistant chat logs to provide feedback on chatbot performance and operations, and how to use that information to improve your chatbot. #chatbot

Library Entry
Watson Covid-19 Chatbot Training Path

Watson Covid-19 Chatbot Training Path - this learning path is for customers who have deployed a Covid-19 chatbot with IBM, but the learning path and the materials are a good source for ANYONE to come up to speed with Watson Assistant. #Covid-19 #chatbot #Featured-area-2-home #feeatured...

Library Entry
Cognitive Class - How to Build a Chatbot

Cognitive Class - How to Build a Chatbot - a Cognitive Class offering that will help you build up and learn how to build your own chatbot. #chatbot