What is Generative AI, and how can it help your financial institution? We realize most banks are in the early stages of evaluating Generative AI, so to get you started we’ve published 5 Days of AI , a 5-day video series on the strategic foundations of this exciting technology, created by...
If trust is arguably the most important concern with AI, I dare say app modernization is a close second. Businesses are constantly reinventing their ways of working for multiple reasons—be it to take advantage of the latest innovation, to enhance productivity or sometimes just to avoid non...
The contact center—the hub of most customer service operations—has come a long way in the past couple of decades. Tools such as interactive voice response (IVR), agent assist, robotic process automation, and chatbots have already made customer service agents more productive. However, the use of...
Today's video explores what is arguably the most important topic in AI - trust. It's also understandably an overwhelming topic. We'll unpack issues like hallucination, bias, and risk, and share steps to adopt AI in an ethical, responsible, and fair manner. Chapters: 00:13 ...
On Day 2 in our 5 Days of AI series, we shift our focus to foundational models. Foundation models are what will form the basis of generative AI for businesses. While machine learning has traditionally come about through supervised learning, a foundation model is a general purpose AI model that...
Day 1 of our 5 Days of AI is about value creation. Understand the different approaches to applying generative AI - and how an AI platform targeted for your use cases can jumpstart business value. #5daysofAI , #generative-ai , #AI , #financial-services , #Featured-area-1 , ...