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 Subscribed report email informaton is not consistent with report data

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  • CostingStandard(CT-Foundation)
Apptio Community Member's profile image
Apptio Community Member posted 06/12/24 07:31 AM

Hi,

I have a report which shows basic cost data for the previous month.  I subscribed to this report, but when I get the mail, the amount in the email is always $0 and shows none of the details.  I can select the link to View in Cloudability and it takes me to the correct report with real values.  Am I missing something in the report setup?

Thanks.


#CostingStandard(CT-Foundation)
Varad Rajeev Muthal's profile image
Varad Rajeev Muthal posted 06/27/24 12:52 AM  Best Answer

Hello @Chris Broccoli, I discussed with one of our SMEs for the query - If you are using the default view then it may cause data wiping at the time of report generation & we would suggest you connect with your CSM & show your current configuration settings so we can help you better.

I hope this will help you, let me know about it.
Regards,
Varad


#CostingStandard(CT-Foundation)
Guillermo Cuadrado's profile image
Guillermo Cuadrado posted 06/17/24 04:29 AM

Hello, @Chris Broccoli. Is this an Apptio BI report? If so, you may get better answers in that community.


#CostingStandard(CT-Foundation)
Apptio Community Member's profile image
Apptio Community Member posted 06/17/24 04:56 AM

Hi @Guillermo Cuadrado No, this is directly in Cloudability when subscribing to a report.


#CostingStandard(CT-Foundation)
Varad Rajeev Muthal's profile image
Varad Rajeev Muthal posted 06/20/24 10:31 AM

Hello @Chris Broccoli, I acknowledged your query & will get back to you soon.
As it is related to Cloudability, it would be better if you posted this under the Cloudability section of the community.

Thanks & Regards,
Varad


#CostingStandard(CT-Foundation)

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