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 Raise a credit note in the Bill of IT

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  • Billing(BillofIT)
Apptio Community Member's profile image
Apptio Community Member posted Thu September 01, 2022 11:04 PM

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Rene Norskov's profile image
Rene Norskov posted Wed September 07, 2022 05:38 AM  Best Answer
In Bill of IT we have an Adjustment Master Data set appended to the consumption feed master data which would allow for adjustment for current period which will show up in the reports.  Typically you will see an adjustment charge (amount) or billable units by service and BU



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Hee Sung Kang's profile image
Hee Sung Kang posted Tue September 06, 2022 02:16 PM
Our org uses a manual adjustment approach to show end users when a correction/adjustment is made from previous month's data 
This is a custom setup so would require some work if your org uses out of the box reporting

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