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Maximo inbound fileconsumer with SFTP

Prashant Kulkarni posted Fri August 22, 2025 01:16 PM

Hi Maximo Team,

We are working Maximo/Manage 9.0 outbound and inbound using SFTP to store and consume from. We are able to successfully outbound to SFTP i.e., files are getting stored in SFTP on Maximo outbound transaction. However, we are not able to consume from SFTP.

Please let me know if anyone tried and/or know how to configure it.

Thanks in advance.

Rahul Rawat posted Fri October 17, 2025 01:56 AM

Hey @prashant, are you using Maximo SFTP handler or using JSCH libraries in the scripts ?

if using SFTP handler , are you getting error in the logs ?

did you verify path that you receive files from the remote server ?

have you configured Known_hosts ? sometime handshakes fails as well when some new system tries to login to a remote site

Dahlia Bruen posted Fri October 17, 2025 03:27 AM

Hi Prashant, it sounds like your outbound SFTP setup in Maximo 9.0 is working correctly, but the inbound file consumer isn’t retrieving files. To resolve this, ensure that your SFTP endpoint in Maximo includes both read and delete permissions for the SFTP user, and verify that the FILECONSUMER cron task is active, correctly configured with the right directory path, file mask, and processing class. Also, check that your inbound integration channel is enabled and linked to the correct SFTP endpoint. Review the integration or system logs for any permission or path-related errors, as these are often the root cause. It’s also a good idea to manually test the SFTP connection from the Maximo server using the same credentials to confirm access. If everything appears correct, try restarting the Integration Framework or updating the MIF global directory settings to ensure your changes take effect.