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 Maximo 9.0.5 Screen not refreshing after button clicks

Christopher Westfall's profile image
Christopher Westfall posted Wed January 21, 2026 10:04 AM

Before the holiday break, one of our developers was configuring attached documents in one of our sandbox environments. We don't know for certain, but it's possible he may have unintentionally made other configuration changes to OpenShift or Maximo during this process. Our security certificate also expired and a new one had to be deployed.

After the holiday break, we noticed that none of the screens in this environment refresh properly when clicking any button. For example, on the list tab of the workorder app (or any application), if you type a work order number into the search field and click search, nothing appears to happen. To see the actual search results, you have to click the internet browser's refresh button.

This type of behavior is across the entire system and applies to all searches, dialogues, etc. and it happens in  both Firefox and Chrome.

We've been working with IBM Support for a couple of weeks but they're as stumped as we are. 

Has anyone else seen this?

System information

App Server

IBM WebSphere Liberty Server 24.0.0.9

Server Operating System

Linux 5.14.0-284.100.1.el9_2.x86_64 amd64

Server Database

DB2/LINUXX8664 11.5 SQL110590

Version

Maximo Integration Framework 9.0.68 Build 20241025-0645 DB Build V9000-20 HFDB Build HF9000-04

IBM Maximo Service Provider 9.0.5 Build 20241107-1327 DB Build V9000-15 HFDB Build HF9000-03

IBM Maximo Mobile 9.0.68 Build 20241025-0157 DB Build V9000-74 HFDB Build HF9000-13

Maximo Application Framework 9.0.68 Build 20241012-0016 DB Build V7600-36 HFDB Build HF7600-21

Manage Foundation 9.0.68 Build 20241025-0645 DB Build V9000-37 HFDB Build HF9000-02

Maximo Manage 9.0.68 Build 20241025-0645 DB Build V9000-01 HFDB Build HF9000-9

Maximo Process Automation Engine 9.0.68 Build 20241025-0645 DB Build V9000-127

IBM Maximo Health 9.0.57 Build 20241024-0435 DB Build V9000-28

Device Information

Chrome::Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36 144.0.0.0

3440x1305