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 MAS Foundation deployments errors out - TASK [manage-deployment : Deploy Maxinst foundation Admin Image] - unknown playbook failure

Arun Ghodele's profile image
Arun Ghodele posted 10/16/25 10:16 PM

Facing "unknown playbook failure" with the Manage foundation installation, has anyone experienced this before?

IBM Maximo Application Suite CLI Container v15.9
IBM Maximo Operator Catalog Selection - 9.1

Environment Specifications:
OpenShift (4.16)
Database: SQL Server
Target: Mas Core deployment along with Facilities
Customizations: None - standard installation

Installation Command Used
mas install
Selected "No" when prompted "Install Manage? [y/N]"
Selected "Yes" when prompted "Install Real Estate and Facilities"

Installation fails at the stage: app-cfg-manage


oc describe manageworkspace demo
Type: DeploymentReady
Last Transition Time: 2025-10-15T19:34:59Z
Message: unknown playbook failure
Reason: Failed
Status: True

logs demo-entitymgr-ws-558c4db8d-h5dp8
ok: [localhost] => {"ansible_facts": {"deploymentName": "manage-maxinst"}, "changed": false}
TASK [manage-deployment : Deploy Maxinst foundation Admin Image] ***************
task path: /opt/ansible/roles/manage-deployment/tasks/deployment/foundation/maxinst-foundation-deploy.yml:49
fatal: [localhost]: FAILED! => {"censored": "the output has been hidden due to the fact that 'no_log: true' was specified for this result", "changed": false}
localhost : ok=84 changed=0 unreachable=0 failed=1 skipped=36 rescued=0 ignored=0

Brendan Kelly's profile image
Brendan Kelly posted 10/21/25 10:05 PM

I'm getting the same issue installing facilities 9.1.2 right now. Looks like the manage foundation workspace install never completes due to the above error. It was working fine for me when I did the exact same deployment last week. I will report back if I find a fix in my environment.

Mohamed Moussa's profile image
Mohamed Moussa posted 10/22/25 12:48 AM

1. Confirm Environment Compatibility — Ensure your setup matches IBM’s supported specs:

OpenShift version: 4.16 or higher

Database: SQL Server (or other supported DB)

MAS CLI version: v15.9 or newer

Operator Catalog: Correctly selected for MAS 9.1

2. Review Installation Command Flags — Check if you selected:

“No” for Install Manage? [y/N]

“Yes” for Install Real These choices affect which components are deployed and may skip required dependencies.

Brendan Kelly's profile image
Brendan Kelly posted 10/22/25 01:51 AM

Try removing any secondary languages you have configured, if any, from the manage foundation workspace

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