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 Is it Safe to Delete Queue message in Maximo ?

Adrianto Cahyono's profile image
Adrianto Cahyono posted Wed May 07, 2025 02:36 AM

I would like to Delete Queue Message from jms/maximo/int/queues/sqout, because in a few Thread that I Read, It cause integration Stucked

Maximo provide Delete Message Button, but is it really Safe IF I Delete it ?

Please Answer

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Kushal Desai's profile image
Kushal Desai

Hi Adrianto,

The button to delete queue messages is meant for all unprocessed messages ( status is RECEIVED, ERROR). In a real day scenario, you do not need to delete the messages from the queue if they are not processed yet to the external system / Publishing channel. Deletion of queue is only recommended in two scenarios

  1. A high throughput (beyond the standard capacity of the queue) is accidentally/unintentionally triggered.
  2. A message is stuck in ERROR and you are unable to process / delete the record and require a restart of the queue to reset/flush the queue engine.