Thanks for your post @Shaun Small!
In order to answer this more effectively, can you please provide some information on the product you are using/attemping to extract vendor line item detail into?
Generally speaking, the format of the invoice itself is what dictates Apptio's ability to automatically read line-by-line detail to then automatically translate that data into a usable data table which can then be appended/referenced elsewhere in your model. PDF invoices can be tricky depending on how they are formatted. In any case, there would be some configuration required in order for that data to be read accurately.
Overall this sounds like something you should engage your delivery consultant about. They will be able to view these PDF invoices and give you your best options around how to best ingest that data. It is possible that either an SFTP/REST or other DataLink connector can be set up to automatically ingest these invoices for you depending on the source. Another option your delivery team are best placed to answer.
Hope this helps. Adding
@Debbie Hagen here so she is across this issue.
Thanks!
#CostingStandard(CT-Foundation)