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 In IBM SVG, the service import is stuck in processing and I can’t cancel it or upload a new file

Ruan Dias's profile image
Ruan Dias posted Mon August 25, 2025 04:05 PM

Franz Wolfhagen's profile image
Franz Wolfhagen posted Tue August 26, 2025 10:14 AM

You should raise a support ticket. I am pretty sure our support folks can help you....

Ali Malik Gürbüz's profile image
Ali Malik Gürbüz IBM Champion posted Wed August 27, 2025 02:44 AM

We also had the same issue and IBM case directed us to this technote; always have a db backup before meddling with database directly :) And if anything is different open a support case. 

https://www.ibm.com/support/pages/service-profile-import-always-progress 

This may help. 

Franz Wolfhagen's profile image
Franz Wolfhagen posted Wed August 27, 2025 03:16 AM

I was trying to find that Technote but my searches did not succeed - thanks for helping out @Ali Malik Gürbüz

Ruan Dias's profile image
Ruan Dias posted Wed August 27, 2025 02:02 PM

Hello, the change worked, thank you very much.

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