Hello to all MAS fans,
I have a request from a client, so I'm wondering if anyone has already encountered this challenge. The client is asking me if it's possible to add Attachments to the Work Log in the Service Request, so that each record has its own record for attachments. So that tomorrow when he goes through the conversations that were held in the work log, he can check which record has which attachment added. As far as I could see in the DOCLINKS object in the owneretable attribute there is no WORKLOG. Has anyone had a similar request and has anyone had any ideas, is it possible to enable this or just not play with it?
Thanks in advance for any ideas
Hi Dario,
You can add attachments functionality to pretty much any object in Manage. You need to add the relationship and the control item in the app.Take a look at this technote: https://www.ibm.com/support/pages/node/7178516
Cheers!
The example below can help you in configuring this:
https://www.ibm.com/support/pages/adding-attachment-functionality-prline?view=full
Kind Regards.