BPM, Workflow, and Case

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 Configuration Error

Shehan Bandaranayake's profile image
Shehan Bandaranayake posted Sat May 10, 2025 02:39 PM

Hi Guys, 

I recently upgraded the BAW from v 21031 to v 24010; the latest BAW 24010 is shipped with embedded ICN and CPE (correct me if I'm wrong). Now I wanted to develop case solutions. But for that I have to configure the ICM for the development environment using the IBM BAW Case Configuration tool. Please refer to the below attachment.Try to run the 1st task to configure the case management object store as below.





But getting the following error. 


Configure the object store in ACCE without any plugin installed. But when I try to run the 1st task, it says the case management design object store add-on is already installed. I verified, before running the 1st task there are no add-ons installed.

How to resolve this issue?

Thanks,
ShehanB
Steve Lonmo's profile image
Steve Lonmo

Firstly, something about your post doesn't make sense to me. You say you've upgraded from 21.0.3 to 24, but also say there are no existing BAW/Case addons? Surely the old addons must still be in place... Secondly, what that message is complaining about is that it has detected a Design OS addon in the Target object store. This is a big no-no.

I once carelessly selected the target objectstore name under the design objectstore dropdown in the CPE config details, and the process wrote a design addon to the target object store and gave me the exact same error as you are getting.

Can you double check this setting? Right click ICM_dev and confirm that the "Case Management design object store" is correct (i.e. not the target object store)

Steve Lonmo's profile image
Steve Lonmo

Reading your question closer, I think I understand that you didn't previously have Case Management configured at all.. Which would explain why you didn't have pre-existing addons.

But please make sure you have two different object stores - one to be the design object store, and the other as the target object store.

If you have used the same OS as both, then I have to say that I found no way to recover. I couldn't delete the DOS addons in ACCE from the target object store. I didn't analyse the issue down to the database level because I had backups and just restored and started again.

Shehan Bandaranayake's profile image
Shehan Bandaranayake

Hi @Steve Lonmo

Thank you for the response. Can you please let me know how to proceed with creating 2 OS and running these tasks correctly? Much appreciated if you can share some IBM documentation to follow.

Thank you agiain,
ShehanB.

Steve Lonmo's profile image
Steve Lonmo

I can't provide detailed information because I have no experience with embedded ECM in BAW. My experience is with external CPE and ICN only (i.e. configuring BAW with a pre-existing FileNet P8 system).

But I would start with running BPMConfig -export to export the current configuration to a folder.

Then consulting the sample configuration file most closely matching your existing BAW config under AppServer\BPM\samples\config, finding the relevant DosDb (and maybe TosDb) section. Add these with real values to the the config file you exported (probably De1.properties).

Then run BPMConfig -create to (hopefully) create the design object store database.

That's just my guess. But see https://www.ibm.com/docs/en/baw/24.0.x?topic=components-configuring-your-system-case-management for info. 

I don't know whether BPMConfig will go on to create the object store, or if you have to use ACCE to do it after the fact..( as I said I've never used or built BAW with the embedded ECM option)

Steve Lonmo's profile image
Steve Lonmo

Looks like this might create the object stores

https://www.ibm.com/docs/en/baw/24.0.x?topic=scripting-createobjectstoreforcontent. I've never used that so can't vouch for it.

Shehan Bandaranayake's profile image
Shehan Bandaranayake

Hi @Steve Lonmo,
Thank you for the support provided. The problem has been resolved. We have created the object stores using the "createObjectStoreForContent" command. Then running CCT tasks do the rest perfectly.