Hi,
I'm a User Experience Designer working on IBM Maximo's Defect Detection application. This tool enables users to upload inspection images, leverage AI to detect defects, review findings, and create defect records.
As we gear up for our 9.2 release, we're expanding Defect Detection to support linear asset inspection images review, and analysis to record defects. To ensure this solution meets user needs, we're conducting user research to better understand:
- Who our users are, job role, responsibilities
- Your current process and tools
- The challenges you face when conducting inspections and recording defects
- Your expectations
If you are involved in inspecting linear assets (rail tracks, roads, tunnels, or pipelines) to record defects, we want to hear from you! We’re inviting professionals to participate in a 60-minute Q&A session to share your insights and help shape a better tool. If you are Interested, please reach out on Christina.Kaman1@ibm.com. We'll follow with a timing options, pre-read and a session invite on Teams. Your expertise can directly influence how we design tools that make you work easier.
Please note, we are specifically looking for individuals who conduct on-field inspections and review inspection images to identify and record defects.
Thank you,
Christina Kaman
UX and Visual Designer
Maximo Application Suite