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RDi Problems with Windows 11 24H2

  • 1.  RDi Problems with Windows 11 24H2

    Posted 20 days ago

    Is anyone else having issues with RDi after installing this Windows update?  Two of us in our shop have been unable to keep RDi running after this update.  It sometimes runs for a while, sometimes it crashes immediately on opening.  We have un and re installed RDi, Java, etc.

    I've seen a few others mentioning this problem on Reddit, but I don't see it mentioned anywhere in this forum.  Someone there mentioned using Amazon Corretto with good results.

    Any suggestions would be appreciated.



    ------------------------------
    MaryAnn Martin
    ------------------------------


  • 2.  RE: RDi Problems with Windows 11 24H2

    Posted 19 days ago

    Hi MaryAnn,

    yes - the issues with Windows 11 24H2 are very widespread. In fact right now I can't recommend to upgrade further the 23H2. 

    This is NOT an RDi-only issue - there are dozens of programs - especially Java based programs like Eclipse - that have issues with 24H2. 

    My only tip is, to newly install Windows and not update to 24H1 or 24H2. I know this is a bummer - but so far our only option.

    HTH and kind regards,

    Daniel



    ------------------------------
    Daniel Gross
    Senior Core Developer
    Geis Group
    Pegnitz, Germany
    https://blog.qpgmr.de/
    ------------------------------



  • 3.  RE: RDi Problems with Windows 11 24H2

    Posted 19 days ago

    Thanks for the reply, Daniel.

    I hope either IBM can come up with something or Microsoft will release a patch that will fix the myriad of Java problems 24H2 caused.  



    ------------------------------
    MaryAnn Martin
    ------------------------------



  • 4.  RE: RDi Problems with Windows 11 24H2

    Posted 18 days ago

    Hi MaryAnn,

    which version of RDi are you using?
    Are all of your team using the same version?

    I need to test that with RDi so I can't tell you what to do yet with this.
    But we discovered problems with IBM Access Client Solutions (ACS) as well. After installing the Windows Update the file associations to the ACS Programs like 5250 Emulator are not working any more.
    Fortunately this can be fixed easily by clicking on the 

    9.2.1 File Associations (for Windows)

    1. From the main GUI menu bar, select Tools->File Associations...
    2. Select the file types you want to create file associations for.
    3. Select OK


      I look forward to test the RDi as well with the update to find out what is going wrong.

      Kind regards
      Markus


    ------------------------------
    Markus A. Litters
    CEO
    edvberatung.litters
    Pirmasens
    +49 1775488377
    ------------------------------



  • 5.  RE: RDi Problems with Windows 11 24H2

    Posted 16 days ago

    Yes, Markus, we have had the problem with the missing file associations as well.  

    Unfortunately, that doesn't appear to help with the RDi problem.

    Thanks.



    ------------------------------
    MaryAnn Martin
    ------------------------------



  • 6.  RE: RDi Problems with Windows 11 24H2

    Posted 15 days ago

    Hi MaryAnn, 

    Can you perhaps share the reddit links here ? (that might also assist in their line of thought). 

    Also what version of RDI are you referring to here? 

    Lastly, perhaps if you are able to trace the dumps after the crash (attach it here for reference if you can - they are located in the main path where RDI is installed normally from the executable). That will assist also in troubleshooting. 

    Marius



    ------------------------------
    Marius le Roux theIBMiGuy
    Owner , IBM i Consultant & Technology Strategist, Enterprise Integration Consultant (IBM i Focus)
    MLR Consulting
    Port Alfred
    ------------------------------



  • 7.  RE: RDi Problems with Windows 11 24H2

    Posted 15 days ago

    Here is the Reddit link...

    https://www.reddit.com/r/IBMi/comments/1i17lrx/issues_with_rdi_and_windows_11_24h2_update/

    We are using version 9.8 of RDi.

    I've uploaded the error log and the error window that pops up when it crashes.

    Thank you.



    ------------------------------
    MaryAnn Martin
    ------------------------------



  • 8.  RE: RDi Problems with Windows 11 24H2

    Posted 15 days ago

    Strange case indeed. The logs says mostly something on MDCMS (I assume here its Midrange CMS plugin that is crashing? , could be a existing case issue on 9.8). 

    I can definitely see that Java Runtimes (other than Oracle) might be the strong cause here. 

    if you are up for it , you can try the following : 

    Install Coretto (as per this) : https://docs.aws.amazon.com/corretto/latest/corretto-11-ug/windows-install.html -> then restart the windows.

    (though note : that any "other" java runtimes might be affected , so check if there is software that you rely on to test that too as you are changing the JAVA_HOME path to point to another part). 

    then where the RDI.EXE main directory is located  (make a backup first of this file for easier rollback).

    -> edit the RDI.ini file with the -vm  option : it should look like this: 

    -vm
    plugins/com.ibm.semeru.certified.jdk.x64.windows_9.8.3.202407110822/jdk/bin/javaw

    change it to where the new "VM" from Corretto is located 

    (e.g. c:/ProgramFiles/AmazonCoretto/bin/javaw.exe)

    try running then RDI.exe again. 

    (I messed back on 9.5 with different runtimes by copying the actual VM into RAM first to speed up RDI in the past for a 5% boost)

    The other case which they mentioned in the Reddit is that "sentinal one" which is Active Threat software is blocking their RDI.EXE from executing, perhaps your network /security team as another avenue can also whitelist the RDI.exe and directory with subdirectories that RDI is located in also as trusted software in a similar way?  (though they might ask very important questions on the trust of this software so be prepared for that).

    The last point, I did a similar install of RDI recently in the last 2 weeks on a new windows 11 update 24H2 with no issues, though at the time I had Local Admin privileges granted which they later had to remove. This might be something worth considering in the future when reinstalling. Certain software just behaves better especially if working with Java under Local Admin. 



    ------------------------------
    Marius le Roux theIBMiGuy
    Owner , IBM i Consultant & Technology Strategist, Enterprise Integration Consultant (IBM i Focus)
    MLR Consulting
    Port Alfred
    ------------------------------



  • 9.  RE: RDi Problems with Windows 11 24H2

    Posted 13 days ago

    I'm keeping my fingers crossed, but for 2 hours yesterday and so far today RDi has remained up and running.

    Thank you very much for your suggestions, Marius!  I'm already a local admin on my PC so I installed Coretto, restarted, modified the RDI.ini following your instructions.  I haven't re-installed the MDCMS plugin yet.  I want to make sure it is stable before adding things on.

    Again, Marius, your help is greatly appreciated.



    ------------------------------
    MaryAnn Martin
    ------------------------------



  • 10.  RE: RDi Problems with Windows 11 24H2

    Posted 9 days ago

    Great!, 

    Glad it worked, (still bummed that its the Microsoft Update that caused all this havok). 

    Though I am learning quite a lot and that makes me happy that I could assist where possible. 

    Keep the forum posted on stability , thanks MaryAnn. 



    ------------------------------
    Marius le Roux, theIBMiGuy
    Owner , IBM i Consultant & Technology Strategist, Enterprise Integration Consultant (IBM i Focus)
    MLR Consulting
    South Africa
    ------------------------------



  • 11.  RE: RDi Problems with Windows 11 24H2

    Posted 8 days ago

    Great Work Marius!



    ------------------------------
    Markus A. Litters
    CEO
    edvberatung.litters
    Pirmasens
    +49 1775488377
    ------------------------------