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  • 1.  My country is not listed on the billing information dropdown list

    Posted Tue January 23, 2024 01:57 PM

    Hello,

    I am new here taking "Learning fundamentals of data science on the IBM cloud" course. My problem is that i cannot complete the registration process to use IBM free cloud because my country "Kenya" is not listed in the billing infiormation countries dropdoen list. How can i get folks at IBM to rectify this?



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    Alex Mwangi
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  • 2.  RE: My country is not listed on the billing information dropdown list

    Posted Mon February 12, 2024 10:59 AM

    Indeed Kenya is not listed and therefore difficult to register for IBM Cloud Free Tier. Can someone from IBM please comment. Is it an oversight or by design?

    Regards - Gerald



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    Gerald Chege
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  • 3.  RE: My country is not listed on the billing information dropdown list

    Posted Wed May 29, 2024 09:21 AM

    did you manage to be helped with this issue because i am also being troubled by this issue



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    Gideon Walei
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  • 4.  RE: My country is not listed on the billing information dropdown list

    Posted Thu May 30, 2024 06:59 AM
    No. No help was forthcoming.





  • 5.  RE: My country is not listed on the billing information dropdown list

    Posted Thu May 30, 2024 01:33 PM

    Check out "How do I get help with issues with creating an account" here: https://cloud.ibm.com/docs/account?topic=account-accountfaqs



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    Jack Woehr
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  • 6.  RE: My country is not listed on the billing information dropdown list

    Posted Thu May 30, 2024 04:08 PM
    Edited by Jack Woehr Thu May 30, 2024 04:08 PM

    I have researched this matter further. You'll need to contact an IBM business partner in Kenya. Here's the relevant article:
    https://cloud.ibm.com/docs/account?topic=account-account-getting-started#signup-personalaccts



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    Jack Woehr
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