Response to the ticket
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This is Mike Hockings from the RDI technical support team.
There are a couple of ways that you might address this behaviour. One way is to. follow these steps:
close RDI
right click on RDI icon
select properties
select compatibility
check "DPI scaling" option
select "System (extended)"
Alternatively, you can try this:
Close RDi, set the external display as the Main display, then start RDi. Text and controls won't appear enlarged on the external display; they should be now what you expect.
Let me know what works for you.
***
I used the first set of instructions with a small variation. Here is my response to the ticket:
The options were a little different, but it worked out. Once I got to the compatibility tab I clicked the "Change high DPI settings" button. Then I checked the box for "Override high DPI scaling behavior. Scaling performed by:" Then I chose "System (Enhanced)"
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Patrick Conner
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Original Message:
Sent: Mon July 31, 2023 04:22 PM
From: Patrick Conner
Subject: Font is huge
Opened case TS013765498
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Patrick Conner
Original Message:
Sent: Mon July 24, 2023 09:33 AM
From: Steve Ferrell
Subject: Font is huge
Hi Patrick,
I have also noticed this odd behavior. In my case, I was replicating my laptop to my 3rd monitor. And when I moved RDi to my 3rd monitor it would distort the font.
My solution was to no longer mirror, but use my laptop as a 4th monitor.
Hope this helps, and if not please contact IBM support so we can look deeper into your issue.
https://www.ibm.com/mysupport/s/topic/0TO0z0000006uu7GAA/rational-developer?language=en_US&productId=01t0z000007g71QAAQ
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Steve Ferrell
Principal Software Engineer Lead
Original Message:
Sent: Fri July 07, 2023 06:13 PM
From: Patrick Conner
Subject: Font is huge
After posting the message above I dragged RDi 9.8 to my laptop display and the font appears to be normal. The font and icons appear kindergartenish on my external monitor only. Is this a Windows setting for the application that I'm dealing with?
RDi 9.6 didn't appear this way.
Thanks in advance for any help.
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Patrick Conner
Original Message:
Sent: Fri July 07, 2023 06:06 PM
From: Patrick Conner
Subject: Font is huge
I installed 9.8 and everything is good, but the font in all the windows and icons are huge. The menu bar font is normal. Do you know where I can reduce the font size?
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Patrick Conner
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