IBM i Access Client Solutions

 View Only
  • 1.  ACS crashing on Mac Pro M2 Windows parallel

    Posted Thu August 31, 2023 09:39 AM

    Hi

    My company has given me a Mac Pro M2 for development work. ACS is running on a Windows Parallel partition on the Mac. ACS is constantly crashing on the 5250 emulator, which is a pain. I've tried playing with the settings on the menu's, but nothing seems to help. My colleague who is also using a Mac Pro M2 is having the same problem.

    Does anyone know what settings would prevent this?

    Thank you.



    ------------------------------
    Neil Taylor
    ------------------------------


  • 2.  RE: ACS crashing on Mac Pro M2 Windows parallel

    IBM Champion
    Posted Fri September 01, 2023 07:23 AM

    Dear Neil

    It would be good if you could identify and collect specific error information when 5250 session crashes.   Without such information, I would make a guess to check what is the Java Runtime Engine (JRE) that you use in your Windows partition?   If it is not IBM Semeru JRE for Windows, I would try to switch to Semeru to see if it delivers more stability or not.  I'm currently using this Semeru in my Windows AMD Notebook and suggest you use this same release :  JAVA_HOME=C:\Program Files\Semeru\jre-17.0.7.7-openj9



    ------------------------------
    Chance favors only the prepared mind.
    -- Louis Pasteur
    ------------------------------
    Satid S.
    ------------------------------



  • 3.  RE: ACS crashing on Mac Pro M2 Windows parallel

    Posted Mon September 04, 2023 07:48 AM

    Hi Neil

    Just out of curiosity, why run IBM i ACS on a VM with Windows for ARM (not x86), when you can run ACS perfectly on native MacOS ??

    I don't think there has been much testing of ACS on Windows for ARM - if any at all.

    Remember Apple CPUs M1 & M2 are ARM processors, not x86 like used in previous Apple Macbooks. 

    Best Regards,



    ------------------------------
    Janus Hertz
    Consulting IT Specialist - IBM Power / IBM i - Virtualization, Security, HA/DR.
    IBM Northern Europe
    ------------------------------



  • 4.  RE: ACS crashing on Mac Pro M2 Windows parallel

    IBM Champion
    Posted Tue September 05, 2023 01:45 AM
    Edited by Satid Singkorapoom Tue September 05, 2023 02:14 AM

    Yes, indeed. Janus has a good point as Java-based IBM i ACS can run in any OS that has Java Runtime Environment (JRE). 

    IBM i Access - ACS Quick Start Guide provides instruction on how to install it in MacOS in its section 3 :  https://www.ibm.com/support/pages/ibm-i-access-acs-quick-start-guide

    Also keep this IBM Technote in mind :  IBM i Access Client Solutions will not Launch from macOS Applications at https://www.ibm.com/support/pages/ibm-i-access-client-solutions-will-not-launch-macos-applications

    IBM i Access - ACS Getting Started (different from Quick Start Guide above) at  https://www.ibm.com/support/pages/ibm-i-access-acs-getting-started also contains tidbits about Mac as well such as this one :

    Technote for Mac:

    When installing Java on Mac, select a JDK instead of a JRE. The JRE for Mac installs Java for only the browser. It does not install Java for other applications. Installing the JDK makes Java available to other applications such as IBM i Access Client Solutions.    



    ------------------------------
    Chance favors only the prepared mind.
    -- Louis Pasteur
    ------------------------------
    Satid S.
    ------------------------------



  • 5.  RE: ACS crashing on Mac Pro M2 Windows parallel

    IBM Champion
    Posted Tue September 05, 2023 02:01 AM

    IBM Semeru has MacOS - aarch64 version of both JRE and JDK for download. 



    ------------------------------
    Chance favors only the prepared mind.
    -- Louis Pasteur
    ------------------------------
    Satid S.
    ------------------------------



  • 6.  RE: ACS crashing on Mac Pro M2 Windows parallel

    Posted Mon February 19, 2024 06:32 AM

    Hi Janus

    Thanks for your reply. You're absolutely right - my mistake, I am running ACS natively on MacOS. The problem is still occurring.



    ------------------------------
    Neil Taylor
    ------------------------------



  • 7.  RE: ACS crashing on Mac Pro M2 Windows parallel

    Posted Mon February 19, 2024 07:00 AM

    Hi Neil

    Sorry to hear you still have issues with ACS and 5250 emulation on your Mac. 

    Please verify that you are using the latest version of ACS (currently 1.1.9.4). 

    Download from here: https://www.ibm.com/support/pages/ibm-i-access-client-solutions

    If your problems continues, I suggest you open an IBM support case for IBM i ACS at https://www.ibm.com/mysupport/



    ------------------------------
    Janus Hertz
    Consulting IT Specialist - IBM Power / IBM i - Virtualization, Security, HA/DR.
    IBM Northern Europe
    ------------------------------