Maximo Spatial

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WO Markers on the Anywhere Map

  • 1.  WO Markers on the Anywhere Map

    Posted 30 days ago
    Hi,

    We can't setup Spatial and Anywhere to present work order markers on the Anywhere map.
    Following configuration is used:
    • Asset register integrated with ArcGIS using standart Spatial capabilities (Map Manager, predefined Enterprise Services, JSON Mapping, ArcGISDataSync cron).
    • Assets are linked to GIS features and service addresses with coordinates.
    • WoAutoLocateCronTask is setup.

    We receive and synch assets from GIS without any problems. Anywhere map is setup also to present assets on the map. Assets can be selected from the mobile map and WO can be updated with asset records. Work order coordinates can be captured on the mobile.
    The only thing left for complete configuration is WO presentation on the map. If work order was created in the standard way via web interface with asset linked to the feature class or service address it is not presented on the Anywhere map. Looks like WoAutoLocateCronTask can't update coordinates to present work orders.

    We constantly receive errors at WoAutoLocateCronTask run:

    [5/18/22 10:13:02:003 EEST] 00000106 SystemOut O 18 May 2022 10:13:02:002 [ERROR] [WoAutoLocateCronTask] BMXAA4199E - The remote object of the server cannot be accessed. A network error has occured. Contact the network administrator to correct the network error and restart the server.
    Connection refused
    psdi.util.MXApplicationException: BMXAA4199E - The remote object of the server cannot be accessed. A network error has occured. Contact the network administrator to correct the network error and restart the server.
    Connection refused

    Network settings were checked, nothing blocking. GIS log is not saying anything about this. So I'd like to ask for some guidance to undarstand what is required on GIS side or must be configured differently in Maximo.

    All latest Spatial and Anywhere fixes were applied.

    Best Regards,

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    Arkady Karpushin
    EAM Project Manager
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