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  • 1.  BIM - Forge Viewer not highlighting asset or zoom in on asset

    Posted Tue July 05, 2022 01:05 PM
    I have installed the Maximo Forge Viewer Plugin in Maximo.
    (https://community.ibm.com/community/user/iot/viewdocument/maxmo-forge-viewer-plugin-version?CommunityKey=7f1637b5-e23d-4694-a843-ab9c5b205d49&tab=librarydocuments)

    Then using Imported the COBie import Assets and created the required items and added a Revit file.

    When I go to the 3D tab at an Asset or Location, the drawing is shown. However, the viewer does not zoom in to the relevant Asset or location, nor is it highlighted.

    Because I wasn't sure if I installed and configured everything correctly at first, I used the demo data that came with the plugin. It does work with the demo data.

    What could be the cause of the plugin not zooming in and highlighting the Asset or Location?


    ------------------------------
    Guus Disselkoen
    guus.disselkoen@macs.eu
    ------------------------------


  • 2.  RE: BIM - Forge Viewer not highlighting asset or zoom in on asset

    Posted Wed July 06, 2022 08:36 AM

    Hello, 
     I assume the Executive briefing center sample file is working on import?  If so and the file you loaded is not then it mostly has to do with how the COBie file was generated or the setting for import.  When you performed the COBie export from Revit what unique identifier was used?  What is the value in the ExtIdentifier field of your COBie spreadsheet and what are the import settings used during the import session?  



    ------------------------------
    Thomas Knowles
    Maximo Product Manager
    IBM
    704-231-1341
    ------------------------------



  • 3.  RE: BIM - Forge Viewer not highlighting asset or zoom in on asset

    Posted Wed July 06, 2022 09:03 AM

    Hello Thomas,

     

    The Executive briefing center sample file is working on import.

     

    We received the COBie file from our customer, I don't know what settings are used to generate the file.

     

    The GUID is used as the unique identifier.

     

    An example line from the COBie file:

     

    The extidentifier field contains the guid from Revit.

     

    Settings used for import:

    Graphical user interface, text  Description automatically generated

     

    Graphical user interface, text, application, email  Description automatically generated

    Graphical user interface, text, application, email  Description automatically generated

     

    Graphical user interface  Description automatically generated

     

    Graphical user interface, text, application, email  Description automatically generated

     

     

    I also send the working sample COBie and .rvt files to the customer so they can compare the settings.

     

    Met vriendelijke groet \ With kind regards,

     

    MACS BV

    Guus Disselkoen

    Technical Consultant

    M: +31 6 21 59 34 88

    www.macs.eu

     

    MACS BV, Science Park Eindhoven 5234, 5692 EG Son en Breugel, Telefoon +31 (0)88 22 77 000

    KVK Eindhoven 14058272 - BTW NL8067.54.709B01

    www.macs.eu

     






  • 4.  RE: BIM - Forge Viewer not highlighting asset or zoom in on asset

    Posted Wed July 06, 2022 10:41 AM
    Assume you are testing the import process in a test environment, remove the data loaded and try the import again but this time do not check "Convert Revit Unique IDs to Export GUIDs?"

    ------------------------------
    Thomas Knowles
    Maximo Product Manager
    IBM
    704-231-1341
    ------------------------------



  • 5.  RE: BIM - Forge Viewer not highlighting asset or zoom in on asset

    Posted Wed July 06, 2022 12:02 PM

    Hello Thomas,

     

    I'm indeed working on a test environment.

    I have multiple COBie files and tried this with one of the files.

    I used a different prefix for the asset so I can recognize them in Maximo.

    However, the result is the same.

     

    Met vriendelijke groet \ With kind regards,

     

    MACS BV

    Guus Disselkoen

    Technical Consultant

    M: +31 6 21 59 34 88

    www.macs.eu

     

    MACS BV, Science Park Eindhoven 5234, 5692 EG Son en Breugel, Telefoon +31 (0)88 22 77 000

    KVK Eindhoven 14058272 - BTW NL8067.54.709B01

    www.macs.eu

     






  • 6.  RE: BIM - Forge Viewer not highlighting asset or zoom in on asset

    User Group Leader
    Posted 13 days ago

    Are those screens from MAS? 

    Because they seem to have more options, or at least a different layout from Maximo V7.6.1.2



    ------------------------------
    Richard Jackson
    Asset Information and Systems Manager
    Massey University
    Palmerston North
    New Zealand
    ------------------------------



  • 7.  RE: BIM - Forge Viewer not highlighting asset or zoom in on asset

    Posted 12 days ago

    Hi Richard,

     

    These are screens from Maximo 7.6.1.2 with the lates version of Forge Viewer installed.

     

    Met vriendelijke groet \ With kind regards,

     

    MACS BV

    Guus Disselkoen

    Technical Consultant

    M: +31 6 21 59 34 88

    www.macs.eu

     

    MACS BV, Science Park Eindhoven 5234, 5692 EG Son en Breugel, Telefoon +31 (0)88 22 77 000

    KVK Eindhoven 14058272 - BTW NL8067.54.709B01

    www.macs.eu

     






  • 8.  RE: BIM - Forge Viewer not highlighting asset or zoom in on asset

    User Group Leader
    Posted 12 days ago

    Thanks,


    How do I check this please?
    You seem to have more options listed here than I do, or at least they're grouped together differently.



    Under Assets > Manage BIM Viewer > 3D View > Forge Viewer Settings gear cog icon I see View V6.6.4 bottom right hand corner.



    Thanks 😉



    ------------------------------
    Richard Jackson
    Asset Information and Systems Manager
    Massey University
    Palmerston North
    New Zealand
    ------------------------------