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In 2020, IBM added Process Mining to the IBM Cloud Pak for Business Automation platform as a way to surface and measure Automation opportunities within the enterprise. Relying on the company’s own process data, which is fed into the software, Process Mining can reveal bottlenecks, processes...
Authored by: @Jeff Goodhue and @Genevieve van den Boer Learn about using custom properties with the glossary in IBM Blueworks Live to store single and enumerated values and create a custom heat map of potential process improvement areas. Before you start: This tutorial is meant to be...
Getting more out of Blueworks Live: How to connect Systems to Data Objects Blueworks Live can reference the systems that are involved in your Process Blueprints. It can also reference the data objects involved via the Input/Output properties. But, did you know that it is possible to "connect"...
Here comes another close look at an IBM Automation application, presented by the designer who deployed it, and afterwards you can ask your questions. Join us on Thursday, May 19 at 11 AM ET for the third installment of Automation Exposé, the creation of our joint North American User Groups....
Blueworks Live has a built-in mechanism that makes it easy for the process creator to have their work approved and published within a simple space structure. They can work on revisions to a model without affecting the published version. In some organisations this mechanism does not provide...
Blueworks Live is a fantastic tool for modelling Business Processes, but sometimes its automatic layout capabilities can leave the modeller a little frustrated. Here are some hints and tips to help you manage the way your diagrams look. Milestones The main purpose of milestones is to show...
Introduction A Customer Journey Map is a visualisation of a customer’s experiences with a company. It shows the touchpoints, experiences and emotions as the customer interacts with the business. A Journey Map provides a clear representation that can help to provide a better understanding of...
Playbacks are a great way to start conversations and collect feedback. Blueworks Live recently improved how playbacks work, and we have 3 new two-minute videos about how to use them effectively. You can read more about them in Introduction to Process Playback in Blueworks Live . This...
IBM Blueworks Live is your front door to digital transformation with the IBM Cloud Pak for Business Automation. The digital transformation journey starts with the Gather phase and continues with the Assess phase, where the focus is on validating the current business operations model...
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We're please to announce that the March 2021 Blueworks Live release will go live this coming Saturday, March 27th, 2021! For sneak peak at what's in the release, here's a video: Enjoy! The Blueworks Live team #BlueworksLive #processdiscovery #processmapping #processmodeling ...