BPM, Workflow, and Case

BPM, Workflow, and Case

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Workflow Perfection vs. Simplicity

  • 1.  Workflow Perfection vs. Simplicity

    Posted 8 days ago


    Perfection feels safe since every rule covered, every edge case mapped, every approval captured. But "perfect" workflows often slow teams down: too many steps, too many clicks, too many what‑ifs.
    Simplicity ships. Focus the happy path, add guardrails for risk, and leave room for judgment. Fewer steps → faster cycle time → better adoption → cleaner data.
    How to choose
    ·   Keep steps that protect safety, money, or compliance.
    ·   If a step exists to "make sure people do their job," remove it and train instead.
    ·    If a rule triggers <5% of the time, make it an exception-not the default path.
    ·   Review every field: must‑have or nice‑to‑have?
    ·   Measure lead time, touches, and rework cut what doesn't move a metric.
    Summary: Start simple, then add only what risk demands. Your users will thank you later, and your KPIs will show it.

    Thats my business opinion, I'd like to see yours. 



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    omar abdelrahman
    IBM Certified Maximo Lead Consultant / PM
    Masters United
    Cairo
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