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  • 1.  Wincollect 10.1.6 failed installed

    Posted Wed December 13, 2023 10:24 AM

    Hello, 

    We encountered an issue while installing the WinCollect 10.1.6 agent. The installation failed and displayed the message "Wincollect 10 setup wizard ended prematurely" shown in the below image, despite the same agent being successfully installed on other machines.

    can you please support me to resolve this issue.

    Thank you.



    ------------------------------
    Amine Hedfi
    ------------------------------


  • 2.  RE: Wincollect 10.1.6 failed installed

    Posted Thu December 14, 2023 04:40 AM

    Hello Amine,

    please try to install the W10-agent using the CLI (see also the following support-article https://www.ibm.com/support/pages/wincollect-10-installation-or-upgrade-displays-wincollect-10-setup-wizard-ended-prematurely-error): 

    msiexec.exe /qn /i WinCollect-10.1.4-44.x64.msi QUICK_INSTALL="yes" WC_DEST="IP_ADDRESS_OR_FQDN" ADMIN_GROUP="true"

    Hope this helps. Cheers, Bernhard



    ------------------------------
    Kammerstetter Bernhard
    IBM
    (431) 211-4533 x92
    ------------------------------

    Original Message


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