IBM QRadar

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  • 1.  Wincollect 10.1.6 failed installed

    Posted 12/13/23 10:24 AM

    Hello, 

    We encountered an issue while installing the WinCollect 10.1.6 agent. The installation failed and displayed the message "Wincollect 10 setup wizard ended prematurely" shown in the below image, despite the same agent being successfully installed on other machines.

    can you please support me to resolve this issue.

    Thank you.



    ------------------------------
    Amine Hedfi
    ------------------------------


  • 2.  RE: Wincollect 10.1.6 failed installed

    Posted 12/14/23 04:40 AM

    Hello Amine,

    please try to install the W10-agent using the CLI (see also the following support-article https://www.ibm.com/support/pages/wincollect-10-installation-or-upgrade-displays-wincollect-10-setup-wizard-ended-prematurely-error): 

    msiexec.exe /qn /i WinCollect-10.1.4-44.x64.msi QUICK_INSTALL="yes" WC_DEST="IP_ADDRESS_OR_FQDN" ADMIN_GROUP="true"

    Hope this helps. Cheers, Bernhard



    ------------------------------
    Kammerstetter Bernhard
    IBM
    (431) 211-4533 x92
    ------------------------------



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