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  • 1.  What are the precautions when upgrading Windows

    Posted 07/18/23 01:36 PM
    Edited by Kat Jarvis 05/06/26 04:51 PM

    Hello, 
    Basically, would like to upgrade Windows version, not Cognos version.

    What are the precautions/recommended steps to do prior to the upgrade?
    Do we need to re-configure Cognos? 

    Thanks!



  • 2.  RE: What are the precautions when upgrading Windows

    Posted 07/19/23 02:28 AM

    Hi,

    Done upgrades from windows server 2012 -> 2017 and 2012 -> 2019, both without any problems.

    Stop the Cognos service before the upgrades, and make sure to install the upgrades with the same language / region settings.

    After the upgrade, start the Cognos services again, no re-configurations needed, but to make sure, it is a good idea to start the Cognos from the configuration application the first time after the upgrade.

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    René Kent Nielsen
    Brand manager
    CogniTech A/S
    Herning
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