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VM Managers stopped updating import and collection times

  • 1.  VM Managers stopped updating import and collection times

    Posted Fri September 18, 2020 06:51 AM

    Dear community

    Since about 3 weeks ILMT stopped updating the import and collection timestamps of my vm managers.

    I checked BigFix Server and indeed one of the recurring tasks "Schedule VM Manager Tool Scan Results Upload (9.2.20.0)" showed a permanent error. I stopped and resheduled that task. I can confirm, that new vmman zip files started to show up in the vmman folder of BESClient.

    Unfortunately the ILMT vmmanger site still doesn't seem to update its informations. Several data imports have been run in the meantime, hence the new vm data should have been uploaded by now.

    Any ideas or hints, where I should check?

    I am on BigFix 9.5.15.71 running ILMT 9.2.20.0

    Thanks and kind regards

    Jens






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  • 2.  RE: VM Managers stopped updating import and collection times

    Posted Mon September 21, 2020 03:28 PM

    In the meantime I opened a ticket and IBM support was able to find the reason:

    One of the vmman zips was to big and the upload to BigFix failed.

    After increasing the max Size value the import succeeded and things are fine once again.

    Cheers Jens






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