Hello,

I am using ILMT v9.2.19. When I initially configures VM manager it was successful. After a few days when reset the password and tested the VM manager connection again, vmman logs says VM manager connection is successful whereas on GUI status is showing failed.

I do have opened a case with IBM but support engineer suggested me to upgrade the vmman tool version.

I believe it is not an issue with vmman tool version as it was working completely fine previously with the same vmman configuration.

Can you please address this issue?

What's your IBM Support TSxxxxx case? and was there any progress since then?

Hello,

ILMT and all its elements (including the VMMAN tool) get improved on a regular basis. This is why it is crucial to keep it up to date, so any known code-related issues can be ruled out.

Note ILMT learns about VMMAN tool status periodically - during data imports from BigFix, see:

https://www.ibm.com/support/knowledgecenter/en/SS8JFY_9.2.0/com.ibm.lmt.doc/Inventory/admin/c_vm_manager_data_flow.html

So you need to make sure the VMMAN tool is up to date and its data is scheduled to be uploaded from BigFix client to BigFix server as described at:

https://www.ibm.com/support/knowledgecenter/en/SS8JFY_9.2.0/com.ibm.lmt.doc/Inventory/admin/t_uploading_vm_scans.html

Next, you need to verify if data imports from BigFix server to ILMT happen without issues - see:

https://www.ibm.com/support/knowledgecenter/en/SS8JFY_9.2.0/com.ibm.lmt.doc/Inventory/planinconf/t_scheduling_imports_scan_data.html

Best regards,

LMT-MZ