Hi,

Background: Currently we have a COLD viewer to view the documents which have mime_type=application/x-zip-compressed. By default COLD viewer is launched for such mime_type which is expected.

Issue: There are some documents(mime_type=application/x-zip-compressed) which are opening in COLD viewer and failed to display the content. The reason is, these documents have different content and COLD viewer would not work.

Requirement: Need to put additional condition when deciding the viewer. For example, mime_type=application/x-zip-compressed and cold_doc = true. In this scenario only open the document in COLD viewer. Otherwise, the file will be downloaded which is perfectly fine.

Could you suggest any solution how to achieve this customization.

No knowing anything about the custom COLD viewer you are using, you would need to manage the fallback ( in the ICN Viewer mapping configuration) to a viewer that can manage the mime_type=application/x-zip-compressed. You can even map it to open with No Viewer, if needed. Or Web Browser if you want the workstation native applications to manage the decompression and viewing.

But, it sounds like it may be a question for the owner of the COLD viewer code.