BPM, Workflow, and Case

BPM, Workflow, and Case

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  • 1.  Using Undercover Agent in IBM BPM

    Posted Fri August 25, 2023 05:05 PM

    Hi Everyone, 

    I need an example of using Undercover Agent in IBM BPM. Anyone have previous experience with this? Is there a document? 

    We should send a notification email to the user every Monday. Can we do this with another feature in BPM?



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    Esra Karadağ
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  • 2.  RE: Using Undercover Agent in IBM BPM

    Posted Tue August 29, 2023 03:59 PM

    Esra,

    This page should be what you're looking for, just select the version of BAW you're using: https://www.ibm.com/docs/en/baw/23.x?topic=agents-scheduled-message-event

    The steps would be something like:

    1. Create a time-elapsed Undercover Agent (under the Events section in WebPD)
    2. Select a time schedule that fits your requirements (it sounds like it would be "Every" and "Monday" at a given time
    3. Attach a service that contains the functionality you want. There are some e-mail related services that come out of the box in the System Data toolkit that you should be able to use

    Hope this helps



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    Rex Townsend
    Salient Process
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