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User cannot login into Maximo after name change with new USERID, but old one works

  • 1.  User cannot login into Maximo after name change with new USERID, but old one works

    Posted Wed January 26, 2022 10:30 AM

    Hello Everyone,

    I have a user that had a name change. The new name has synced from AD into Maximo but she cannot login into Maximo using the new name. I see the old name in the logs.

    We are using OKTA for authentication and AD for user provisioning. Any ideas on where to look? We are on Maximo 7.6.1.2.

    I appreciate your help in advance.

    Thanks

    Vandna



    ------------------------------
    Vandna Patel
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    #Maximo
    #AssetandFacilitiesManagement


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