IBM QRadar

IBM QRadar

Join this online topic group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.


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  • 1.  Use Case Manager 3.2.0 - "Something went wrong" message page

    Posted 08/11/21 03:41 PM

    If you try to open a Rule of type "offense" the mentioned message shows up. All other Rule Types open as expected. This behavior seems to be new with this Release and happens in different browsers and cleared browser cache as well.

    Who also knows this effect?

    Regards,

    Ralph



    #QRadar
    #Support
    #SupportMigration


  • 2.  RE: Use Case Manager 3.2.0 - "Something went wrong" message page
    Best Answer

    Posted 08/12/21 10:07 AM

    hey Ralph,

    I tried to open a rule of type offense using UCM 3.2.0 and it's opening just fine for me like any other rule. It could be environment specific. Better to get it verified from customer support team. You can open up a case here.



    #QRadar
    #Support
    #SupportMigration


  • 3.  RE: Use Case Manager 3.2.0 - "Something went wrong" message page
    Best Answer

    Posted 08/12/21 10:53 AM

    Thanks for this feedback. Did check the offense rule you used with the email notification option enabled as well?

    Regards,

    Ralph



    #QRadar
    #Support
    #SupportMigration


  • 4.  RE: Use Case Manager 3.2.0 - "Something went wrong" message page
    Best Answer

    Posted 08/12/21 11:03 AM

    I created an offense rule with email response enabled and it's opening just fine.



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    #Support
    #SupportMigration