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  • 1.  Upgrading CA from 11.2.4

    Posted Wed May 21, 2025 01:27 AM

    Hello,

    My client is planning to upgrade from CA v11.2.4 . What is the most stable version in 12.x and can we go directly from 11.2.4 to that 12.x version? 

    Thanks!

    Vithal



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    Vithal Madhira
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  • 2.  RE: Upgrading CA from 11.2.4

    Posted Thu May 22, 2025 10:23 AM

    Hello Vithal,

    Cognos Analytics 12.0.4 is long-term release. It will be supported until Sept 2026. I upgraded mine form 11.2.4 to 12.0.4 with no issue. I see they just released the Cognos Analytics 12.1.0 last month but I am not sure about it.

    Note: Query Studio, Analysis Studio, Cognos Workspace are deprecated. They are no longer available as a tool within the Cognos Analytics 12 environment.

    Thank you,

    Abbas



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    Abbas Alnamar
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  • 3.  RE: Upgrading CA from 11.2.4

    Posted Thu May 22, 2025 02:14 PM

    There are no more Long Term Releases.  LTM's used to be supported for 3+ years and were considered "stable", with only minimal changes with Fixpacks addressing vulnerabilities.  While it's true that the 12.0 branch is no longer under active development, it's not considered an LTM or guaranteed to have fully tested future Interim Fixes or Fixpacks, and as even evidenced in 11.2.4, FixPack 5 made dramatic changes to PDF rendering that caused PDFs to render blank in enough cases that IBM had to issue an advisory.

    Vithal, since everyone uses Cognos differently, with different hardware, etc, I would highly recommend not asking the community for a stable version, but rather when you decide you need to upgrade, take the latest "non developmentally active" branch, which in this case is 12.0, and latest FixPack, since those are tested more than Interim Fixes, and install on a development server.  Then test, test, test, test.  You may or may not encounter any issues but to save yourself heartache later, test as many ways as you can.  If you encounter any problems you'll need to either find work-a-rounds or open a support ticket with IBM.

    Only when you feel confident everything good, then you can deploy to production.  And be sure to do your deployment and testing in your dev environment exactly as you plan to do in your production environment.  Installing clean vs over-the-top upgrades are not the same so your end result could be different when you go live.

    We have been using Cognos since Decisionstream 7 back in 2006 and especially since IBM has taken over, we no longer apply fixpacks to a version we're live on, as we've been burnt too many times in the past with something they've broken.

    Regards,

    Wayne



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    Wayne Westlake
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  • 4.  RE: Upgrading CA from 11.2.4

    Posted Fri May 23, 2025 10:48 AM

    Thank you Wayne! Appreciate your inputs. 



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    Vithal Madhira
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  • 5.  RE: Upgrading CA from 11.2.4

    Posted Fri May 23, 2025 09:11 AM

    Hi Abbas,

    We're currently on 11.2.4 and looking into either 12.0.4 or waiting for 12.1.x. You mentioned that you went from 11.2.4 to 12.0.4... Do you mean that you did an 'over the top' install? 

    Thank you,



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    Nate Landis
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  • 6.  RE: Upgrading CA from 11.2.4

    Posted Fri May 23, 2025 09:46 AM

    Hello Nate,

    Our Cognos 11.2.4 was installed on Windows Server 2016, but since we're phasing out Windows Server 2016, I had to perform a clean installation. According to IBM support, you can install Cognos 12.0.4 over the existing Cognos 11.2.4 without any issues. However, they recommended a clean install since you're upgrading from Cognos 11 to 12. IBM has made the Cognos installation process much easier these days.

    Please let me know if you have any questions.

    Thank you,
    Abbas



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    Abbas Alnamar
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  • 7.  RE: Upgrading CA from 11.2.4

    Posted Fri May 23, 2025 10:46 AM

    Thank you Abbas! Appreciate your inputs. 



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    Vithal Madhira
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  • 8.  RE: Upgrading CA from 11.2.4

    Posted Tue May 27, 2025 11:06 AM

    In our environments we stopped using over-the-top installs due to the unpredictability.  We always do clean installations, and I offset the port numbers to allow both versions to operate in parallel.  This has numerous benefits, with the key one being that the environment that users test is the real environment they will use after the cutover.  It also allows the legacy environment to continue to exist for troubleshooting and worse case, though we've never had to, a revert back.



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    Mike Bruenger
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  • 9.  RE: Upgrading CA from 11.2.4

    Posted Sat May 24, 2025 08:29 AM

    Hi Vithal,

    There is some great information.  When upgrading consider getting your customer to the most current release, Cognos 12.1.0.   All releases are fully tested.   Here is a link to the new Cognos support cycle.   

    https://www.ibm.com/support/pages/ibm-cognos-analytics121x

    There is also a sample upgrade plan located here that may help you plan out the upgrade project!

    https://community.ibm.com/community/user/groups/community-home/librarydocuments?communitykey=6b10df83-0b3c-4f92-8b1f-1fd80d0e7e58&LibraryFolderKey=&DefaultView=&folder=8fb38878-dad4-467d-b5df-e193457bb2f7&8893a4c5-5774-4823-8bcb-0195c8ef201b=eyJwYWdlaW5kZXgiOjAsImxpYnJhcnllbnRyeSI6bnVsbH0%3D

    Greg



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    Greg McDonald
    Product Manager - Cognos Analytics
    IBM
    greg.mcdonald@ca.ibm.com
    https://www.linkedin.com/in/greg-mcdonald-6743961/
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